Scarves Alice Shirley Fan Club

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Anyone who ordered the book have issues with the binding? Just received my replacement copy and it’s ripped where the staples are yet again. This time they placed extra bubble wrap but I’m assuming it’s still being jostled during shipping (or if the pages aren’t flush with the edge of the book and the weight of the pages are an issue?)

First copy:

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Replacement copy:
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I will contact them tomorrow morning but just wanted to see if it was a bigger issue.
Wish there was a hard cover option especially for the price! Thanks
 
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I ordered the less expensive version. And it was perfectly sealed and wrapped. No damage whatsover. Are the prints ok, but not the folio cover? Perhaps they could just send a new cover? But it appears that the signatured area is a part of the folio. What a shame. They should replace.
 
I ordered the less expensive version. And it was perfectly sealed and wrapped. No damage whatsover. Are the prints ok, but not the folio cover? Perhaps they could just send a new cover? But it appears that the signatured area is a part of the folio. What a shame. They should replace.

Thanks for the confirmation!

The slip case and the book's dust jacket were perfect. I received an email response requesting me to just return the print with the actual book (minus the 2 outer coverings). They promised to make sure the replacement would be perfect and would credit the cost of the two returns. I'm really impressed with the company going above and beyond!
 
Cross posting this from the FW19 silk thread:
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