Ability of H stores to search for items within H network?

[mrssparkles]

One thing I find funny though - my SA at Liat always volunteers to check Taka (first choice) and then do a global search (2nd choice) if it still can't be found. Haven't heard her saying she will check the DFS stores... wonder why? I know they're different management, but it makes sense to check the local stores first, before venturing out global, no?

Items can't be transferred from DFS to Liat/Taka. The "ka-ching, ka-ching" does not go to into Liat's records. The SA can help you make a phone call to DFS to check, but you would have to go to the DFS store to purchase it on your own. And the purchase does not get reflected in your sales history. If that means anything to you. ush:

 

[ms piggy]

The stores in Singapore will do global searches for certain things like belts, scarves, RTW etc., but not high-demand items like birkins and other bags. It takes a long time though - I was told that wherever the item is located, if that store is willing to let it go, it has to be shipped back to Paris before being redirected. Could take months!

If the item found is located within this region (Asia), it could be sent directly to Singapore without having to go through Paris. It could take as short as 1-2 weeks.

 

[chaneljewel]

My SA tried to find a particular shawl for me in the European market...unfortunately they were all gone

 

[_bella_]

^^^ Which shawl?

 

[880]

One thing I find funny though - my SA at Liat always volunteers to check Taka (first choice) and then do a global search (2nd choice) if it still can't be found. Haven't heard her saying she will check the DFS stores... wonder why? I know they're different management, but it makes sense to check the local stores first, before venturing out global, no?

did you find the TB shawl in aubergine -- I thought I saw one in the Madison Ave store.

 

[pyrexia]

did you find the TB shawl in aubergine -- I thought I saw one in the Madison Ave store.

880 - unfortunately, not yet My SA is on the lookout for one but she says nothing is showing up at the moment. If it doesn't come soon, I may just forego it and get a Brazil instead.

 

[pyrexia]

Items can't be transferred from DFS to Liat/Taka. The "ka-ching, ka-ching" does not go to into Liat's records. The SA can help you make a phone call to DFS to check, but you would have to go to the DFS store to purchase it on your own. And the purchase does not get reflected in your sales history. If that means anything to you. ush:

Is DFS not considered under the rest of "global" stores as far as Liat/Taka is concerned? In that sense... would not any global searches done also include DFS? Or is DFS totally not H corporate?

Ok. I just totally confused myself. ush: Just ignore me if you didn't understand me either.

 

[spay_and_neuter]

Thanks everyone for your replies - it is certainly interesting how searching protocol differs from store to store.

 

[hermeshunter]

880 - unfortunately, not yet My SA is on the lookout for one but she says nothing is showing up at the moment. If it doesn't come soon, I may just forego it and get a Brazil instead.

Pyrexia - I saw the aubergine tohu bohu yesterday. It was either at Bergdorf's or Madison Avenue, I just don't remember which. But, I think it was Bergdorf's. They are open at noon today - so you should call them. Otherwise, you can call Madison Monday. Good luck!