3.1 Phillip Lim 'Pashli' Bag...Anyone?

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This might be a long shot but I thought it's worth a try as I don't know what to do and I miss wearing my bag!

I bought a mini Pashli 4-5 years ago that I got my sister to buy at Barneys New York when she was on holiday there. A year or so ago, the strap broke -- in particular, the clip that holds the leather strap to the metal loop on the side of the bag. The part that holds the main clip (the lobster clip) broke, resulting in my bag being unusable (there's a funny way to hold the bag together but it's so impractical, I don't want to wear it).

I don't have the bag on me so I can't take a photo of it, but has this happened to anyone before?

Since I live in Australia, I can't simply go back to Barneys (furthermore no receipt and this was bought 5 years ago anyway).
I doubt i could get it done locally.
I suppose last resort i end up emailing PL but I read someone had a hardware issue and PL were going to send the replacement hardware at a cost and you had to find someone to do it...

Very annoying as I love the bag and I miss wearing it so bad because it's such a perfect size for my 5'3 frame!

TIA
 
Hello! I really wanted the Bianca fringe crossbody, but missed out on the Saks Off 5th sale, I saw one being sold online, and I was hoping anyone can help me?

Overall, it looks okay, but the bottom part of the bag is not the same as the ones I see online (one stitch vs double stitch of the others). And I'm also torn about the font of the signature "3.1 Phillip Lim" inside?


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I finally ordered a Pashli today - I have wanted one for sometime now.

Ordered one of the quilted ones for around $600 CAD with shipping from the Phillip Lim website. Great price IMO. I had initially looked into getting one pre-loved but the prices for one in excellent condition were not that great, so I decided to add a a few hundred and get a new one. I can't wait until it arrives.
 
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Hi Everyone! I'm loving my new Pashli bag but I am finding it very hard to close the bag with the snap closure. If it is on my shoulder or cross body, I have to actually pick it up and lean it against myself or my hands and really push down on the clasp to get it closed. I presume it may be better if I were carrying more things and it were full, but is this normal?? I was hoping to be able to just get it shut without this much effort.
 
Anyone know if a Pashli comes without a crossbody strap? Or does that mean it’s not authentic?
I’m looking to purchase a preloved medium Pashli and the seller said she bought it from a well known department store and it never came with the crossbody. Even the bag itself doesn’t have the loops for it.
 
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