oooh thank you for the picture! that makes me feel better, i’m sure it’s just bound to happen in this spot!Mine has what I'd say is a similar crease in the same spot, but I can't really see it unless I stare at it in the right light (I hadn't noticed it until I went to look).
They can always just order you a replacement one, but it will probably be a long wait for the part.
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hmmm yes i’d be too scared it’ll ruin the top coat, getting used to it sounds better! 😂Leather craftsmen can iron out creases, but it's a very specific skill, also cannot be done on any and every leather, this one is heavily treated, the upper layer might not survive it. I'd just try to get used to it.
when i look back at the first picture the CA sent me (before shipping to me) i realize i can see it as well, it’s no biggie, i have accepted a chunk of leather missing from my cherry passport, i can accept this too! These items are too rare to mind the small stuff! i just feel lucky and grateful to have one 🌸🙏🏼Leather is a natural material and can crease - it may have happened during shipping. Was it creased before the charm was on the bag? Im sorry this is bothering you and doesnt look smooth since it is still new.
Im so thankful to have gotten one (through the generosity of @mrceral and their amazing CA),even though it isnt perfect, it is my unique bag now 😍