I'd contact them ASAP & include a close up of the damage.
It seems to be unacceptable that a bag should be shipped overseas with those marks.
Didn't anyone pay attention before they packed it up??
I'd ask for a discount without any hesitation
It seems to be unacceptable that a bag should be shipped overseas with those marks.
Didn't anyone pay attention before they packed it up??
I'd ask for a discount without any hesitation