Industry Alert for the sellers who want to work with her : didfinds/diamondsindubaii
It is full story of the issue, please read and share :
On 17th March, Farah pre-ordered a Hermes Birkin 25 Cargo Stamp W (HKD$309,800). After few days, I received her full payment and then I ordered the item for her.
Unfortunately, the package delayed and stuck in customs. Her customer didn’t want to wait and Farah requested a refund. Then, I said I could help her to resell the bag.
On 13th April, Farah ordered to a Mini Kelly Stamp B Gold Colour Epsom (HKD$173,800) . She suggested using the payment of Cargo to purchase the Mini Kelly. I accepted her suggestion. For the remaining balance, on the same day, she said her customer was interested on a Cartier bracelet. Then, I helped her to check the condition. Finally, she decided not to order it on 24th April. After calculating shipping fee, Farah requested me to pay back the remaining balance to another reseller [Reseller A] in Hong Kong on 30th April. I processed the payment on the same day.
On 28th April, I informed Farah that the Mini Kelly was ready to ship. She requested me to send her the photos of the bag. After that, Farah decided to ask Reseller A to check the bag and collect the bag. Then, Farah, Reseller A and I created a Whatsapp group.
On 30th April, Reseller A mentioned “Let me check in person and no worries” and “I will come to Genie's office on 2/5 to check and pick up the mini kelly” in the group.
On 2nd May, Reseller A came to my office, and she checked the bag. Also, she sent the photos and videos of bag’s details in the WhatsApp Group. Reseller A mentioned “Better light looks better
”. Also, Farah also mentioned “if the authenticator states the bag is fake I will not accept it and will require a refund.” and “If the bag does not pass I will make HUGE problems for you.” Then, Reseller A collected the bag and left my store. Therefore, the bag’s condition was checked by Reseller A in person before she took the bag and left my store. Also, after Farah viewed the photos and videos taken by Reseller A about the bag’s details, Farah decided to collect the bag by Reseller A. This showed that both of them have checked the bag before leaving my store and getting the bag. And Farah would request refund only due to the bag was fail to pass the authenticity.
In addition, the bag passed the authenticity. The bag is NOT a fake bag.
On the same day, Reseller A removed the stickers on the hardware without my consent and said there were some scratches. Farah started to request refund.
At the beginning, I refused to refund since the bag was checked the condition by Reseller A in personal. Secondly, in our website, it clearly mentions that No refund and No exchange. Thirdly, the stickers were removed. Instead of refund full price, I offered Spa fee HKD 6,000 to refund her in order to solve the issue. However, Farah rejected.
Farah started to threaten me that she would prepare to post me if I did not refund.
In order to protect my reputation, I decided to refund under the condition which Farah had to promise me not to share this issue publicly. She also mentioned that “ Deal. I guarantee I won’t post about you or your company, or hint towards our experience on social media if you send the funds to XXXXX [Reseller A]of the value of the Kelly 20 Gold, gold hardware stamp B bag. Thank you.” on 3rd May.
However, on the same day (3rd May), some people informed me that Farah shared information in which I am selling fake bags with some fake bags photos. However, I never sold the fake bags and even the same model of that bag.
I found that Farah kept spreading fake information about me and tried to destroyed my reputation.
In order to solve the problem, I was still willing to refund at that moment even Farah spread fake information about me.
In order to protect my business, I draft an agreement. The details are as follow:
—————————————————
**Agreement**
This agreement is entered into by **Vintageone Trading Limited** ("the Company") and [ D D F BY FARAH HANDBAGS TRADING LLC or Farah or Instagram(didfinds / diamondsindubaii ] ("the Other Party") on [4/5/2024].
The Company agrees to issue a refund for the purchase of the **Stamp B Mini Kelly in Gold Epsom Leather** under the following conditions, which the D D F BY FARAH HANDBAGS TRADING LLC or Farah or Instagram(didfinds/ diamondsindubaii) owned by Farah must adhere to:
1. **Clarification of False Statements**
The Other Party agrees to clarify and correct any unverified or false statements previously made against the Company on various platforms and groups.
2. **Non-Disparagement Commitment**
The Other Party agrees not to make any further comments, posts, or statements online that may harm the reputation of the Company.
3. **Proof of Clarification**
After completing the clarification, the Other Party must ensure the corrected statements remain visible in the relevant platforms or groups. Screenshots must be provided at the moment and after 24 hours to the Company as proof that the clarification has been posted and remains undeleted.
By signing this agreement, the Other Party acknowledges and agrees to comply with the above conditions in order to receive the refund.
**Signed by:**
For **Vintageone Trading Limited**:
___________________________
Name: Genie
Position: Director
Date: 4/5/2025
For **[Name of the Other Party]**:
D D F BY FARAH HANDBAGS TRADING LLC or Farah or Instagram(didfinds/ diamondsindubaii) owned by Farah
___________________________
Name:
Date:
———————————————-
However, Farah rejected to sign the agreement.
It showed that I was sincere to solve the problem and willing to refund at that moment.
But I don’t know why she was so unwilling to sign it? Maybe she was no confidence on keeping her promise.
Also, Farah kept threatening me to refund, said “@Ones Vintage at this point you literally have MORE to lose if you don’t refund us” ; “I will DESTROY your business and reputation” and “If you want to know something @Ones Vintage I WRITE for Mxxxxx on PurseXxx. I have my own articles on her page that get millions of views. I already spoke to her and she told me if I want to write about dealers doing bad things she will publish the article”
These messages showed that she kept threatening me. I already drafted the agreement to refund. Why she kept saying I was not going to refund????? She wanted me to refund, meanwhile, she kept sharing some fake information about me??? If she is really willing to stop spreading, why she rejected to sign?
On the coming days, I was kept informed by my customers that there were some news about me. I knew that Farah had spread the fake information widely. So I decided not to refund and the agreement was no longer valid, because she broke her promise.
On 6th May, I informed that my final decision was Not to refund and then left the WhatsApp group.
In addition, I know the source of fake information. I sent a message to ask why he did so? Meanwhile, he kept buying bags from us…..
but he did not reply me….
All the above content can be supported by WhatsApp conversation. I can provide screen cap here if needed.
If you’re considering working with didfinds/ diamondsindubaii) owned by Farah, proceed with extreme caution. I’m happy to share more details privately if needed.
If the quality of the stitching wasn't good it would be a different story but it certainly doesn't look like a cheaply thrown-together bag.
First Authenticator said they couldn’t confirm and refunded my payment, Second one just said fake. This seller sold a lot of Chloe, I’m guessing they were all high quality replicas.
