Yup, if they can't find records of you in their system purchasing said item directly, said item is not covered at all afterwards if there should be any problems
Resellers getting Chanel items first and selling for premium
- Thread starter shopholicgirl
- Start date
So unfair!!! Especially sale items for resellers who will profit regardless
This is good to know!! Maybe over time this will make it difficult for resellers to sell.
Yup! I actually see most resellers charging more % for sale items, lol.So unfair!!! Especially sale items for resellers who will profit regardless
Aww thanks! I actually see stock photos on this forum under Chanel Boutique stores and some of the ladies have been very helpful! I also met a Chanel SA recently at Neiman's and she was wonderful. She said she will send me pics. I wonder if we are talking about the same SA,Are you in the USA? There is someone who works at Chanel within Neiman Marcus - she sends regular emails of inventory, if you are interested in getting photos.
I think email lists are a loophole
I missed my chance to get the Chanel rain boots this past season. I did not text my SA on time and my size was gone when I realized that I needed them. I tried them in a store in a different size and loved them! I sadly see some resellers charging ridiculous prices for them which is very annoying! I am not paying them extra. It's a REV item and I am sure it will be back. That's the thing with Chanel, if you miss an item, no worries, it will come back!
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I myself don’t condone to how resellers get everything and sell to real clients but i have been in that situation where in i couldnt get a bag and had to go the reseller route. I had an issue with the bag even with the receipt not under my name or even without the receipt actually i was able to had it repaired in Chanel for free. I had to change the CC lock coz it got scratches and everything went smoothly.
Good to know you didn’t have an issue!
Assuming your bag didn’t have a microchip?
The first bag didn’t have a microchip. The recent one had and they were okay to take it in, they did ask for the receipt and i was asked when did I purchase the item, but in the end they still took it in for the repair.
Wow!! I did not think they would take the microchip bag. Maybe Chanel Services will keep track of resellers this way? Since some SA’s don’t care.
I’m thinking they might be making exceptions for now, so those with higher authority at Chanel can keep track of the resellers via the microchip?
Then possibly add them to a black list
I am also sharing my experience just to give additional information.
I think different stores has different ways. Like for example i had an rtw to be adjusted and one boutique wanted me to pay for the seamstress to come in… thats apart from the fee of the repair. So i went to a different store and there was no additional fees to call in a seamstress. I think it just varies from every Boutique
One of the worst things is, Chanel's bag quota policy didn't limit the resellers, but real clients like us. Resellers would hire several people so that the bags are purchased under different profiles, but real clients who see two bags from the same season that they like have to wait a month before buying the second one (and at that point the second one is likely sold out).
Isn’t this ironic coming from hello cwc who is a known Chanel reseller ? Just because you own Hermes you keep taunting Chanel
Oh i didn’t know hell cwc is a Chanel reseller. Does she have a different ig selling account? I don’t see her buying or selling in youtube or her ig account?