HELP! blue jeans/dye transfer on/from my bbag... Color Transfer Issues

#47
Luv2Live said:
I am having a problem with my bag too! Just got it at 6:30 last night. I open it and the first thing that I notice is that there is a problem with the stitching. There is a piece of leather that was not trimmed and looks like it will wear poorly and become a future problem. I called right away. I just left a message to my SA that my huuby is pissed and wants to come to the store sunday for a new magenta GSH or $ back on his CC. He is so over this entire issue. After hearing your problem ... I question do i even want to try another bag???
Click to expand...

^^ toni, you should send your DH too!!! :boxing::tup::biguns:
 
#48
Toni - have you gotten cookies yet? I just came home for lunch and found a package on my doorstep from One Girl Cookies with a handwritten note from the manager at BalNY apologizing for LE Magenta delivery delay. !!!

I guess it probably won't cheer you up that much at this point ... :P
 
#52
I'm sorry this happened and it shouldn't. I can see it with new jeans as this has been common problem for a long time, but ones that have been washed many times? That is just weird. Can you post pics?
I would call them and send them pictures of the bag.
Also, that's why I spray my new bags with Apple Guard, 3 coats before I use them and repeat it once a month if I am using the bag often. It has never harmed or changed the leather on any of my bags and it leaves a very slight sheen which is nice.
I forgot to spray my white this month and I now have a tiny, blue ink dot on it. Now I have to really work at it. Had I kept it sprayed I could have wiped it right off.
 
#53
powderpuff100 said:
I'm sorry this happened and it shouldn't. I can see it with new jeans as this has been common problem for a long time, but ones that have been washed many times? That is just weird. Can you post pics?
I would call them and send them pictures of the bag.
Also, that's why I spray my new bags with Apple Guard, 3 coats before I use them and repeat it once a month if I am using the bag often. It has never harmed or changed the leather on any of my bags and it leaves a very slight sheen which is nice.
I forgot to spray my white this month and I now have a tiny, blue ink dot on it. Now I have to really work at it. Had I kept it sprayed I could have wiped it right off.
Click to expand...

you know powder, i usually spray my bags too.. and this time i decided not to cause i heard so many great things about the new 07 leather, and wanted it to break in naturally. I also never had a giant hardware bag and did not want to get spray on the hardware.

I guess i should have sprayed it. If i could just get this blue off, then i would spray it, and just use her..

i am going to call right now. i was waiting for my employees to step out to lunch. i did not want them to overhear their boss *****ing about some handbag... wish me luck!
 
#54
Have you tried apple conditioner to get it off? It is really gentle - I have already treated my LE magenta with it, and it didn't change the color or finish on the leather at all. I would just use a drop and spread it out a little (but don't rub in) and then wipe off and see if it takes it off.
 
#56
fiatflux said:
Have you tried apple conditioner to get it off? It is really gentle - I have already treated my LE magenta with it, and it didn't change the color or finish on the leather at all. I would just use a drop and spread it out a little (but don't rub in) and then wipe off and see if it takes it off.
Click to expand...

^^ sadly, i don't think "apple conditioner" will take it off, since it usually won't even take off dirt :sad:
 
#57
aaallabama said:
^^ sadly, i don't think "apple conditioner" will take it off, since it usually won't even take off dirt :sad:
Click to expand...

I agree, probably not but Apple cleaner might. I imagine Coach would but it's stronger and I would test on tiny, unseen spot to make sure there is no color transfer onto the white cloth you put it on with. This should not have happened.
 
#58
powderpuff100 said:
I agree, probably not but Apple cleaner might. I imagine Coach would but it's stronger and I would test on tiny, unseen spot to make sure there is no color transfer onto the white cloth you put it on with. This should not have happened.
Click to expand...

^^ ITA, i was just about to post your comment from another "magenta help" thread!!! :okay:

"I rarely use cleaners on my dark colored bags, only whites and very sparingly. However when I do use a cleaner I only use Apple and I've never had it lift any color from the bag onto the rag, or fade or darken a bag. I also like Oil of Olay wipes or a drop of Dawn on a damp paper towel for cleaning and I only use Apple Moisturizers."
 
#60
Luv2Live said:
I am having a problem with my bag too! Just got it at 6:30 last night. I open it and the first thing that I notice is that there is a problem with the stitching. There is a piece of leather that was not trimmed and looks like it will wear poorly and become a future problem. I called right away. I just left a message to my SA that my huuby is pissed and wants to come to the store sunday for a new magenta GSH or $ back on his CC. He is so over this entire issue. After hearing your problem ... I question do i even want to try another bag???

here are pics of the prob w/ my bag.
Click to expand...

:tdown:Unacceptable!
 
You must log in or register to reply here.
Top
Back