Your new Coach: a mini-reveal thread!

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I don't remember. But it was 30% off. It is now 50% off!!! (Of course the mark down happened AFTER I couldn't get a price adjustment. [emoji53]) Hope you can get one! I love mine and don't regret getting it for a higher price.

Chiming in about the chalk tea rose bowery: don't worry about getting it for 30% off instead of 50%. The chalk one sold out a long time ago and they're now completely out of inventory. I asked cs over the phone and in store last week. The SA said the chalk sold out even before it went on sale, so count yourself lucky! :nuts: It's a gorgeous bag!!:biggrin:
 
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I received Coach Dakotah Satchel 22 in Beechwood. Bad luck that I received a defective item.:sad: Leather wrinkled badly and the 4 feet at the bottom has worn off(I forgot to take a pictures of the metal feet). Seems like a sample bag that has been on the shelf for ages.
I am really baffled by the number of posts where people are being shipped new bags with obvious problems like wear, scratches and or insufficient wrapping/packing. Not like these bags are cheap! What is going on with Coach that there seems to be such a range of meticulous attention or next to none with shipping??
 
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I am really baffled by the number of posts where people are being shipped new bags with obvious problems like wear, scratches and or insufficient wrapping/packing. Not like these bags are cheap! What is going on with Coach that there seems to be such a range of meticulous attention or next to none with shipping??
Yes, I'm still waiting for refunds on a few I shipped back. No dustbag, scratches, funny smells, no stuffing, scratched up hardware etc. Not good. Have you noticed though that the story patch no longer talks up their commitment to enduring quality, only hug it, drape it...
 
Yes, I'm still waiting for refunds on a few I shipped back. No dustbag, scratches, funny smells, no stuffing, scratched up hardware etc. Not good. Have you noticed though that the story patch no longer talks up their commitment to enduring quality, only hug it, drape it...
It would strike me as incongruous to make such beautiful bags like the Double Swaggers and Tea rose Rougues, and I have been to retail stores and fondled them up close, and then have such crap oversight on shipping. Smh.
 
It would strike me as incongruous to make such beautiful bags like the Double Swaggers and Tea rose Rougues, and I have been to retail stores and fondled them up close, and then have such crap oversight on shipping. Smh.
Sadly the worst of the ones I returned shipped from a store, was most likely a display, and the store was probably overjoyed to be getting rid of it knowing it wouldn't be returned to them (I'm in FL, it shipped from CA.) Yep SMH!
 
Chiming in about the chalk tea rose bowery: don't worry about getting it for 30% off instead of 50%. The chalk one sold out a long time ago and they're now completely out of inventory. I asked cs over the phone and in store last week. The SA said the chalk sold out even before it went on sale, so count yourself lucky! :nuts: It's a gorgeous bag!![emoji3]
Thank you for this info! For once my impatience paid off. [emoji28]
 
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I am really baffled by the number of posts where people are being shipped new bags with obvious problems like wear, scratches and or insufficient wrapping/packing. Not like these bags are cheap! What is going on with Coach that there seems to be such a range of meticulous attention or next to none with shipping??
Who knows. In my personal experience when buying from directly from Coach, if the bag comes from Jax it's new and wrapped to the nines or almost. If it comes from a store, it's anybody's guess. More often than not, I get what seems to be a floor sample bag from the store.
 
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I am really baffled by the number of posts where people are being shipped new bags with obvious problems like wear, scratches and or insufficient wrapping/packing. Not like these bags are cheap! What is going on with Coach that there seems to be such a range of meticulous attention or next to none with shipping??

Sadly the worst of the ones I returned shipped from a store, was most likely a display, and the store was probably overjoyed to be getting rid of it knowing it wouldn't be returned to them (I'm in FL, it shipped from CA.) Yep SMH!


I totally agree. I feel bad for ranting here but looks like I'm not the only one with these issues :sad: The quality control and method of packing things aren't good overall. Just got into Coach recently and I'm currently dealing with a Coach saga myself. The yellow stains on the wrapping tissue don't bug me, but I ordered some Dinkies and three out of four had issues. The first one was "new" from JAX but had a hole like something had pierced it on the side and the front flap had quite a few black glue residue or something on it. I called a store and asked if I could re-order it, but the SA ordered me the wrong color. Turns out the Dinky I originally ordered had sold out, so I was SOL. Another Dinky I ordered brand new, sealed and everything from a store. When I unwrapped it, I found that the leather had already come off on numerous parts in the front (quilted rivets dinky in dusty rose; layer underneath is white). The last one I also ordered from a store who said it was a return, but I thought it would be fine (desperate times; one of the last pieces in the country). It was obviously used and the plating on the hardware had already come off a lot on parts. Looked like someone had taken it out to multiple happy hours. The fact that they ship without bubble wrap irks me too...

I want to say I'm done with Dinkies but I still want one :sad: They expect us to just hand over our hard-earned cash and settle for damaged/defective items I guess...

Now I'm dealing with a Rogue 25 issue. I bought it partially wrapped in store but when I got home I noticed the SA had unwrapped one part and that part was damaged. Joy :smile: I love the bags so I don't want to give up!

P.S.: I find that purchasing from departments stores like Nordstrom and Bloomingdale's is a lot better. They don't handle their merchandise roughly and everything is in pristine condition.
 
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