Working at Hermes

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I've spent TOO much time working in retail!! I'm ALL sympathy to the awesome SA's! I TRY to make it as fun as possible whenever I'm visiting...I'd like them to be HAPPY to see me!!
 
thanks for so many tips but I still did not find out the website where you can apply. I am used to work with VIP clients by arranging privet jets and very complicated holidays and events. The recent one is the photoshooting in Moscow with all those models and fashion clothes from a dutch high couture

before you get too frustrated, don't worry, i read the bit about working for the company, not in the boutique:yes:
with your experience, something in corporate gifts/relations, or pr would be a great fit for you. would you be willing to relocate and do you speak fluent french? i have no idea, but would guess these could likely be requirements. unless they have liasons in different countries (well, i'm sure they have a limited staff at their various flagships, but i don't know at what level you're interested - making decisions or carrying them out).

the company that oversees the US website:
HERMES OF PARIS, Inc.
55 East 59th Street, New York 10022 USA
Tel. : 800 441 44 88

the parent company, which houses customer relations and central pr (though again, local ppl must be in place around the globe):

Hermes International
Head office: 24, rue du Faubourg Saint-Honoré 75008 Paris
572 076 396 RCS PARIS
Tel: +33 (0) 1 40 17 49 20

Charles-Henri Leroy, Head of the Customer Relations.
 
sorry but i think it would be bad etiquette to tip an SA, i know some people give small gifts if they go above and beyond their job description. i always send my LV SA thank you notes.

Where I shop for shoes, they are the ones who sends me thank you notes for buying... each and every time. Not the other way round.
 
Well, I belong to the party that feels a handwritten note whatever the occasion is always nice. They always make me feel, well, loved and appreciated. So, I do in kind with my SAs and I must say the ones at H that I frequent go above and beyond, so a small note is just a small gesture on my part. Having said that I send notes to my good patients, pals, and acquaintances who do things that touch my heart.
 
Well, I belong to the party that feels a handwritten note whatever the occasion is always nice. They always make me feel, well, loved and appreciated. So, I do in kind with my SAs and I must say the ones at H that I frequent go above and beyond, so a small note is just a small gesture on my part. Having said that I send notes to my good patients, pals, and acquaintances who do things that touch my heart.

I agree wholeheartedly. While I don't think we should obsess about gaining favor with SAs by buying things we don't need just to suck up to them, I think appreciating good service and showing it by Thank You Correspondence is a wonderful thing both to send and receive. I regularly get Thank You notes from SAs and make a point to always thank them in turn for their time and service. It's just a civilized gesture.
 
They are not your maid or nail lady. Don't tip with cash, it's tacky.

Spend the time to get a gift card or chocolates or flowers: they will appreciate that much more.

I think I used the wrong word when i wrote tip. I ment everything above, from cards to small gifts and so on. Just if you did anything special for your SA to show appreciation.

I´m just curious since i still don´t fully understand how it works in the US. It always feels like you are suppose to tip everybody regardless what they do for you.

For me service is something you give for free, nothing your are suppose to pay for, which you indirect do buy tipping (It was just recently i understood that you where suppose to tip the concierge at a Hotel). Anyway i´ve never tipped a SA so don´t worry :smile1: but was just wondering how it was suppose to be.
 
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