I would not accept a brand new WOC with the curve ends like this. I recently bought a classic WOC. There was a WOC at the boutique with 1 end curved up. The SA points it out to me and told me not to get it and wait for the next batch! (I would not have known that it is a defect until she points it out to me & I really appreciate her honesty. I then come to this forum and research more about it) I wonder if the bag has been used. I have silicone strips that I will stick to the sides to help prevent friction between the leather and the chain. I hope it helps with the curving of the bag in the future too.
