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Please don’t settle. Is there anyway you can get your SA to extend your store credit? I don’t understand why she gives you until tomorrow, but maybe you can just tell her your thoughts and if she needs to get the manager to approve it then so be it. That bag like others constantly saying “out of stock” will trickle in. She would just have to put the word out with her colleagues that she has an immediate customer when it comes in. I just wouldn’t settle though. You’ll get a new bag but constantly be thinking about the one “you really wanted”.Thank you for your input. You made me want the Multi pochette since last night, I was thinking how I could mix the strap with my other bags, I love that strap style. so first thing in the morning I messaged my SA and she’s been telling me its impossible to get. I really don’t want to « settle » on another bag just for the sake of it…
Now I’m unsure for the neonoé because it’s too classic and I want something a little more trendy.
so lost now![]()
This might be good for you since you want something trendy with detachable strap. If I were you I’d speak to someone more extensively about your credit memo, if I’m not mistaken, mine were good for a year.
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Please don’t settle. Is there anyway you can get your SA to extend your store credit? I don’t understand why she gives you until tomorrow, but maybe you can just tell her your thoughts and if she needs to get the manager to approve it then so be it. That bag like others constantly saying “out of stock” will trickle in. She would just have to put the word out with her colleagues that she has an immediate customer when it comes in. I just wouldn’t settle though. You’ll get a new bag but constantly be thinking about the one “you really wanted”.
Totally understand. I’ve been through this “recall” process recently myself. I had to explain it all to the new manager and SA. The problem is, now that many of the SA’s are new and not too aware of what the protocol was when the recall originally started back in 2018. I agree it is generous since your mom’s bag was a gift and there is no receipt. However, if you could go in to see her and use your best puppy dog eyes and gently ask if there’s an extension she could give so you could try and get what you’d truly be happy with, you would be so thankful and grateful. All you can do is be polite, but show a little desperation and if she says “I’m so sorry, but I can’t” then you say you understand and choose your next best option and so on. All you can do is ask until you’re told a definite “no”. Then you know you tried and put that bag on your list and watch the website everyday for it.Thank you for your help!
When I went last week to give the "recall" bag, I was supposed to choose something right away and as I couldn't decide, she gave me until beginning of this week.
Because she can't order the MPA from the system, she cannot do the "exchange" of that bag with the MPA. She said it takes 2-3 months to get the MPA and the exchange delay will be overdue by that time.
I do not know how it works but now I am scared that they will change their mind and end up not doing anything. The recall bag was gifted to my mum and she did not have the receipt, so it was already generous from the SA to propose an exchange without questions asked. I am scared to push too much and end up with nothing at the end...
Totally understand. I’ve been through this “recall” process recently myself. I had to explain it all to the new manager and SA. The problem is, now that many of the SA’s are new and not too aware of what the protocol was when the recall originally started back in 2018. I agree it is generous since your mom’s bag was a gift and there is no receipt. However, if you could go in to see her and use your best puppy dog eyes and gently ask if there’s an extension she could give so you could try and get what you’d truly be happy with, you would be so thankful and grateful. All you can do is be polite, but show a little desperation and if she says “I’m so sorry, but I can’t” then you say you understand and choose your next best option and so on. All you can do is ask until you’re told a definite “no”. Then you know you tried and put that bag on your list and watch the website everyday for it.
My first choice after reading about your collection was the mono multi pochette. What about the multi pochette in black empreinte?
Get the bags you want and will use. Don’t get something just to spend the $. I have the empreinte metis in black and turtledove and love both.Thanks a lot ladies! Here is an update : My lovely SA is trying to track down a Multi pochette in Kaki for me. Crossing fingers. The wait is the hardest part, it can take up to 2 months per what she said initially!
Now I am debating between getting :
-the multi pochette AND the Empreinte Metis in black, in that case I would have to add around 500 USD and nothing left for the hubby
OR
getting the MPA + wallet for hubby + another bag for around 1400 USD but I dont know which one?![]()
Thanks for your input. I agree with you and I think that I’ll go for the Métis.Get the bags you want and will use. Don’t get something just to spend the $. I have the empreinte metis in black and turtledove and love both.
Congrats! Yes there are many ways to wear it . I have it tooHi everyone! So here is an update:
-So at that time I ended up ordering the MPA because i couldn’t think of anything else which I loved…
Yesterday, I messaged my SA to inquire about it, and oh wow, she said that a piece has arrived and the lady that was supposed to come to get it, didn’t come in the 2 allowed days AND that there were other customers before me for it….
BUT my Super SA which is so lovely explained that as I always show up quickly to the boutique whenever something pops up (ahah for the good cause), she of course kept it for me! She’s sooo lovely and I am so happy that I went through her!
I am soooo in love with this bag, I am like a little child, contemplating it over and over, imagining how I can mix & match the Kaki strap with my Pochette Metis, Alma BB electric, Favorite or Damier Eva! I was tired of my Alma BB but now it is going to have a fresh look thanks to the MPA and I am loving it again! It’s giving me tons of ideas!
And for the remaining balance, she gave me a store credit valid for a year! That gives me plenty of time to decide
thank you for letting me share my story in here!
That’s a great outcome! The multi pochette in khaki you definitely can’t go wrong. CongratsHi everyone! So here is an update:
-So at that time I ended up ordering the MPA because i couldn’t think of anything else which I loved…
Yesterday, I messaged my SA to inquire about it, and oh wow, she said that a piece has arrived and the lady that was supposed to come to get it, didn’t come in the 2 allowed days AND that there were other customers before me for it….
BUT my Super SA which is so lovely explained that as I always show up quickly to the boutique whenever something pops up (ahah for the good cause), she of course kept it for me! She’s sooo lovely and I am so happy that I went through her!
I am soooo in love with this bag, I am like a little child, contemplating it over and over, imagining how I can mix & match the Kaki strap with my Pochette Metis, Alma BB electric, Favorite or Damier Eva! I was tired of my Alma BB but now it is going to have a fresh look thanks to the MPA and I am loving it again! It’s giving me tons of ideas!
And for the remaining balance, she gave me a store credit valid for a year! That gives me plenty of time to decide
thank you for letting me share my story in here!