Is Tiffany's customer service really a lot better than the rest?
I now look for the complete package, not just at the point of sale.
Is the stuff under warrenty, how is the CS? TY
Hi Girlie!
Yes, in my opinion Tiffany's has been a lot better than any other brand I have dealt with by far! I will tell you that finding the right SA has a lot to do with it and also if they know you are a good customer they will do what ever they can to keep you happy. The items don't have to be on any type of special warranty for them to make it right. By the way, I got a letter from them that we had become a part of the Tiffany preferred/registered customer list which means if you spend $10,000 or over per year you become a part of it and you will get all sorts of perks! I also love that they can fix or remake something from scratch in NY and not have to send it off shore where it can take 4-6 months!!! All in all we have no complaints, whatsoever!
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