I bought a bag from them about 3 weeks ago. I didn’t like the handles. They were too small so I sent it back within a day. They received it over two weeks ago and have not refunded it or responded to my emails. I will probably have to file a claim with pp. I would be careful about ordering from them!Question-I’ve been looking at the Parker thatch bags and they’re beautiful! That being said I’ve read that CS isn’t great and the quality has issues. Have you found anything like that? I’d love to get one but would like to hear how it wears etc..
Thanks!