Hello to eeveryone!
Thanks to all for the kind words. The buyer placed a complaint and I had pics that showed the excellent/new condition. I told Poshmark I was sorry the item did not work for the buyer and for them to start the return process.
I had my closet open on and off for about 8 weeks the last 12 months. I have now closed, but sold mostly NWT items.
I don't want issues with a buyer. I have had two returns out of 150 items. I will find out the condition tomorrow when it is to returned.
Hand over heart, I debated about keeping it and tried it on 2-3 times before I listed it. Between taking pics, checking measurements, inspecting, folding and packing for shipment, wrapping in white tissue... you would think I would spot a broken zipper. Besides, every time I tried it on 1) unzipped to take it off the hanger, 2) zipped it up for try on 3) unzipped for back on the hanger and 4) zipped it back up once on the hanger. So tried it on 2-3 times = 8- 12 zipper uses and somehow I sold a jacket with a broken zipper(!?!)
I did a little sleuthing the two times I had returns. I won't bore you with the details, but it is clear they have one set of rules when they buy from others and a whole new set of rules when they are doing the selling.
I try to stay polite in the hope that my NWT items don't come back ruined. Fingers crossed.
Thanks to all for the kind words. The buyer placed a complaint and I had pics that showed the excellent/new condition. I told Poshmark I was sorry the item did not work for the buyer and for them to start the return process.
I had my closet open on and off for about 8 weeks the last 12 months. I have now closed, but sold mostly NWT items.
I don't want issues with a buyer. I have had two returns out of 150 items. I will find out the condition tomorrow when it is to returned.
Hand over heart, I debated about keeping it and tried it on 2-3 times before I listed it. Between taking pics, checking measurements, inspecting, folding and packing for shipment, wrapping in white tissue... you would think I would spot a broken zipper. Besides, every time I tried it on 1) unzipped to take it off the hanger, 2) zipped it up for try on 3) unzipped for back on the hanger and 4) zipped it back up once on the hanger. So tried it on 2-3 times = 8- 12 zipper uses and somehow I sold a jacket with a broken zipper(!?!)
I did a little sleuthing the two times I had returns. I won't bore you with the details, but it is clear they have one set of rules when they buy from others and a whole new set of rules when they are doing the selling.
I try to stay polite in the hope that my NWT items don't come back ruined. Fingers crossed.