Mansur Gavriel Well that relaunch was horrible

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I had a bag TWICE and by the time I entered my phone number the site kicked me out and said out of stock. So they lied to people when they said they'd have 5 minutes to check out.

I don't know if I can support this brand anymore if they can't make enough bags to last more than 5 minutes and then lie about how long you'll have to purchase it. It's a nice bag, but this is ridiculous.
 
i know its frustrating but i have only bought one of my 4 bags from their the website. I would try the PS Dept app if you have an iphone or ipad. this is how i got 2. i also got one on Moda Operandi. It seems people have better luck outside the website using their "stockist" (from their website) or the PS app. now that we have a forum im sure it will be easier to see where they can be pre ordered or stocked at online. I hope this helps! Good Luck
 
I would have been happy with a Mini Mini in black, with ANY interior color - you can't tell me ALL of them sold out in 30 seconds. Couldn't get a single one. Unreal.
 
im not defending them but what if they only had like 50 of each item? i mean **** they have around 22 skus of each main items like the bucket, mini bucket etc, plus a lot of the skus has different inside choices. If they had about 50 of each sku that would be like 10,000 of actual bags which is a freaking lot of inventory, i think for a small company. now there are thousands of people trying to snatch them up? ya they can be gone that fast. i mean they are a new company they might not have a huge stock in these items in case the trends ends and they are stuck with all these bags they cant sell. i mean i totally get it it sucks but there are other easier ways to get one instead of actually putting up without all the BS of their website.
 
I was so looking forward to the relaunch today. I was on their site before the 11:00 AM EST start time... I kept refreshing until it opened. I was unable to purchase a single item on their site. Each time I's place an item and go to checkout, it said inventory not available. I would then go back and try to purchase another bag, and same story. I literally tired to purchase every bucket bag in each size and exterior/interior color combination with no luck. SO frustrating. I've lost total interest. I mean, I get that things will sell out, but not a minute after listing! They should not even bother with an online store if they can't keep up with the demand. I wonder how many of you were successful this morning?
 
Honestly I had no issues. I registered for the site last week so that when I went to buy something today, all I had to do was sign in. All my info was already there. I could have bought a few bags if I wanted to I think. I got a confirmation of my order at 11:04. It seems the raw bags went first and then the most rare and popular colors that stockists don't carry. I really suggest trying the stockists. The supposed most popular lg black/flamma took me about 2 weeks of digging to find one. Plus since quite a few of them allow returns you can order a few and return the ones that aren't for you. Good luck, hope you find what you are looking for.
 
Honestly I had no issues. I registered for the site last week so that when I went to buy something today, all I had to do was sign in. All my info was already there. I could have bought a few bags if I wanted to I think. I got a confirmation of my order at 11:04. It seems the raw bags went first and then the most rare and popular colors that stockists don't carry. I really suggest trying the stockists. The supposed most popular lg black/flamma took me about 2 weeks of digging to find one. Plus since quite a few of them allow returns you can order a few and return the ones that aren't for you. Good luck, hope you find what you are looking for.
Sadly I did the same thing as you and had problems! Oh well...what did you get? I will have to live vicariously through you!
 
I was so looking forward to the relaunch today. I was on their site before the 11:00 AM EST start time... I kept refreshing until it opened. I was unable to purchase a single item on their site. Each time I's place an item and go to checkout, it said inventory not available. I would then go back and try to purchase another bag, and same story. I literally tired to purchase every bucket bag in each size and exterior/interior color combination with no luck. SO frustrating. I've lost total interest. I mean, I get that things will sell out, but not a minute after listing! They should not even bother with an online store if they can't keep up with the demand. I wonder how many of you were successful this morning?

I had no success either. I wanted one item, selected it, went immediately to check out, and it was unavailable.
 
I don't know what their stock limits were but it stinks that so many people had trouble getting what they wanted. I will say that I did get my first choice, and I didn't have an account in advance. I just typed quickly and used paypal. =) Here's hoping there are more options in August.
 
Yes, it was difficult for people to buy a bag, but that's going to happen when there's a limited supply of something that I'm sure tens of thousands of people wanted to try to buy.

I think what people need to understand is that these bags are handmade in Italy at a time when most major brands are (secretly) mass producing their bags in China. I know for a fact that Celine and Prada, for example, produce all of their bags in China, then ship them Italy where they stamp the "made in Italy" label on, so that they can technically be considered produced there. As someone who works in the industry, I can tell you that producing anything in Italy takes time, and there is no such thing as mass producing tens of thousands of bags a month, like you can do in China when you have people working for 14 hours a day. I just think it's very sad that people are misinterpreting the natural supply and demand of MGs bags as something of a marketing strategy, when I don't think that's the case. I appreciate that there's finally a brand that is trying to create sustainable, well-made, and beautiful bags at a price point that many women can actually afford.

People are not screaming and crying that it's Hermes' fault that Birkin's are somewhat difficult to buy, so I don't understand why people are so harsh towards MG. Maybe because the price point is so much more accessible, so people feel entitled to be able to buy them? Either way I hope they continue to stay true to their values and not mass produce these bags, because I think they're doing something very special.
 
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