Unfortunately it’s so true. I’ve had so many bad experiences with dry cleaners that they have either burned my clothes, or destroyed it in someway, and sometimes even lost my expensive items. I got so frustrated that I purchased a high quality steamer and just use it after I dryell my cloths. The money I saved with not going to the dry cleaners quickly paid for the charge of the steamer. Also the cost of dryell is quite cheap compared to dry cleaning fees. I never dryell more than one or two pieces of cloths (for example a suit) at a time.