Vintage Silver Mini Painted - Not Disclosed? The RealReal Refuses Return!!!

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LivinADreamInRSF

LivinADreamInRSF

Member
Oct 16, 2022
162
1,370
#1
Just acquired this vintage mini, and it looks repainted, which wasn't disclosed :/ I'm so bummed - I was going to wear this to DIL's wedding in July.
Do I keep it or send back? Paid north of $2300. Not sure about the snap inside, nor serial #? Bijoux chain has a lot of wear, but I rather think it looks fine with the two color bag. Thanks for your insights :smile:
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#4
LivinADreamInRSF said:
Is that because it affects resale value or do you think it looks bad?
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Definitely deeply affects the resale value. And I think it will quickly start peeling and you’ll just end up having issues with the bag. I personally would not purchase a repainted bag. Especially a metallic. And IMO for $2,000 plus in this current market you can get a vintage Chanel in better condition.
 
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#5
Send this back ASAP. It looks terrible; like the leather is not just peeling,
but about to come off in sheets

im usually quite tolerant of art bags, but not only was this not disclosed,
it looks like an amateur hour hatchet job. Tin man indeed

IMO, buy a resale metallic BV for a fraction of the price
 
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#6
forgetmenot301 said:
Definitely deeply affects the resale value. And I think it will quickly start peeling and you’ll just end up having issues with the bag. I personally would not purchase a repainted bag. Especially a metallic. And IMO for $2,000 plus in this current market you can get a vintage Chanel in better condition.
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Thank you. That helps so much. I've bought quite a number of preloved, but haven't had an issue like this. However, just received a Gucci cashmere wrap that was listed as pristine with at least five pulls throughout :/ This company has gone to s#*! in my opinion. Waaah! I love Bijoux chains and sooo wanted this bag
 
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#7
880 said:
Send this back ASAP. It looks terrible; like the leather is not just peeling,
but about to come off in sheets

im usually quite tolerant of art bags, but not only was this not disclosed,
it looks like an amateur hour hatchet job. Tin man indeed

IMO, buy a resale metallic BV for a fraction of the price
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#8
I hear you - I think I was in denial because I wanted it badly and went into shock when I saw it I should have realized from the wear on the chain there's no way it wasn't repainted. Lesson learned!!! I guess that's what life's about
 
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#9
LivinADreamInRSF said:
Thank you. That helps so much. I've bought quite a number of preloved, but haven't had an issue like this. However, just received a Gucci cashmere wrap that was listed as pristine with at least five pulls throughout :/ This company has gone to s#*! in my opinion. Waaah! I love Bijoux chains and sooo wanted this bag
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I’m sorry it didn’t work out! Such a bummer. But I know a better one will come along. Contact the seller ASAP and I hope the return goes smoothly :heart:
 
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#13
LivinADreamInRSF said:
I just noticed the amateur who repainted this bag didn't even put the hardware on in the correct direction :/ TheRealReal will not accept the return!!! Grrrrrr!
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I will not shop with them due to stories like this. It’s especially bad because you can tell an amateur painted this bag. How apathetic do you have to be to not bother covering the hardware so the paint doesn’t get on it.
 
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#15
Maybe it is because of the current market environment but I feel like TRR is firmer with their no return policy on handbags than they had been in the past. For handbags that were SNAD in the past (eg, excessive corner wear or undisclosed large stains), they were always OK with taking them back. My last experience with a SNAD will make me a lot more cautious with purchasing from them in the future. Even though the bag I had purchased had structural issues, they wouldn’t offer me a refund and only store credit. It is crazy that they won’t take a repainted bag back. I am glad you are taking it with your credit card company. Good luck!
 
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