Thank you, that is encouraging. I’ve had wonderful experiences with Tiffany customer service as well. Last year I was looking for a diamond floral ring that I had seen in an old ad. The ring had been out of circulation for years but there were three left in the country. They transferred in all three for me to choose which one I liked the best! This was not even my usual boutique, since that one had closed the year before.
Hi! For hard to find pieces, I would suggest working with the NYC flagship store. Twice I have looked for pieces that were no longer made, and both times, the NYC store found them for me. One was ring, and it was in Belgium, and the other item was a necklace that was in the UK. Crazy, but they found it.
I have shopped at other Tiffany locations, and they are all great, but the NYC store seems to be able to dig and find pieces vs. other locations have just told me it’s no longer available.
Just my two cents based on my experience.
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