Vestiaire Collective experiences?

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#1,591
#1,593
hello.. bought the second hand item that costs around 370 euros and it smells like hell smoking.... wow. the site itself says it is impossible to ask for refund, instead they offer re-sell that item to another person without asking for any commission from the site. but i do not want to resell this item cause the person who will buy this item will also be upset cause of the cigarette smoke smell. what should i do? should i just insist get refund? what if they dont accept the refund..?
 
#1,594
sujinwoo said:
hello.. bought the second hand item that costs around 370 euros and it smells like hell smoking.... wow. the site itself says it is impossible to ask for refund, instead they offer re-sell that item to another person without asking for any commission from the site. but i do not want to resell this item cause the person who will buy this item will also be upset cause of the cigarette smoke smell. what should i do? should i just insist get refund? what if they dont accept the refund..?
Click to expand...

Insist on a refund. That's terrible.
 
#1,596
nicole0612 said:
I am selling some items through Vestiaire and I've noticed that 75% of buyers send a price offer and then when I decline it or counteroffer they send back the exact same price offer that I already declined until their 3 offers are up. Does this happen to other people?
I am in the middle of this process again and it is so annoying. It makes me not want to accept just based on principle; they could at least offer slightly more since I already declined their price offer twice!
Click to expand...
Yes! This is happening all the time lately. It just started not too long ago maybe VC changed something with the offer process to allow this. It is very annoying.
 
#1,597
selnee said:
Yes! This is happening all the time lately. It just started not too long ago maybe VC changed something with the offer process to allow this. It is very annoying.
Click to expand...

It has been happening to me more often than not lately. What do you think the buyer is thinking? Do they think that they will wear us down eventually to agree to their price or are they just trying to annoy us for fun? Sometimes I wonder if it is just done as a prank because fairly often even when we come to a price agreement the buyer never actually purchases the item. In the past week this has happened to me 4 times and I only have 15 items for sale!
 
#1,598
Ugh, you all have me in heart palpitations. I'm in the U.S. and had been looking for a LV Alma PM in vernis bleu lagon. Finally found one that was for sale on VC so bit the bullet, even though I have to pay import fee. It's from a "professional seller" so at least I can return it... but, yikes ladies. Now I'm afraid this transaction won't go smoothly!
 
#1,599
ser42 said:
Ugh, you all have me in heart palpitations. I'm in the U.S. and had been looking for a LV Alma PM in vernis bleu lagon. Finally found one that was for sale on VC so bit the bullet, even though I have to pay import fee. It's from a "professional seller" so at least I can return it... but, yikes ladies. Now I'm afraid this transaction won't go smoothly!
Click to expand...

I've also been looking at the website for an Alma {BB, in my case}, so I throughly understand your worries. Good luck on your item and let us know how it is when you do get it!
 
#1,600
sujinwoo said:
yes.. i just submit the inquiry to customer center but i am not sure they would accept based on their review on google and such :sad: such a waste of money!
Click to expand...
If you paid with paypal, don't ask VC for a return repeatedly. Open a dispute with paypal and you'll get your money back. Don't delive VC when they say you need to close the dispute for a refund, BS. When they refund, paypal will close the dispute automatically. Good luck!
 
#1,602
smokeandmirrors said:
I've also been looking at the website for an Alma {BB, in my case}, so I throughly understand your worries. Good luck on your item and let us know how it is when you do get it!
Click to expand...
Thanks! So I think I placed the order the day before I posted, and it is scheduled to arrive Monday 2/27, so less than 2 week turnaround for me. I think that's pretty good considering. They do ship to the US via DHL, however, which for me is a huge inconvenience as they do not have service posts very close to me so I need to either drive close to an hour each way to pick it up or make sure someone can be home to sign for it. I'll post back in when I get the package!
 
#1,603
Does anyone know if there is a customs fee difference for a chèvre/goat leather handbag vs a cow-leather handbag? I have read through the customs fee documents several times, and while they are explicit on certain things, this does not seem to be spelled out. I would not have thought there was a difference, but the last time I got a call from customs to pay my import fee they asked what type of leather it was after I had already answered that it was not exotic. I am just asking out of curiosity, I already purchased the item.
 
#1,604
Update- my bag arrived Monday, so less than 2 weeks after I ordered it (I'm in the US and bag was in Paris). While described as like new, it did have one small pen mark on the outside, but other than that I'm very happy with the bag and the service. DHL delivery is inconvenient for me but I wouldn't let that stop me if I found another bag on there that I'd been looking for everywhere.
 
  • Like
Reactions: nicole0612
#1,605
vesna said:
wow, I did not like it at all, I am in Canada, purchase did not involve a LOT of money but still:

I just bought two Hermes twillies from them, offered a seller nice price, $125 instead of $137, was happy because those are hard to find (LEGENDE KUNA PEOPLE DE PANAMA). When she agreed I paid at once + $40 shipping, and I immediately contacted VC main website about shipping. They stated generally they used post or DHL, and I begged them to use regular post - hey ! two pieces of silk with no boxes in an envelope, $40 shipping should cover regular mail and to be honest Canada Post often just does not look at all parcels and I get them with no duties. . NO, they responded that they did not know who would dispatch, FEDEX or DHL because those they only use for North America, NOT regular post. few days later as I expected DHL comes with a thin envelope, and for my $250 purchase they added $125 in all DHL taxes, duties, everything (and I already paid full $40 shipping on the top of it) . One twilly was the same I have, I wanted another on for the pair, but the other, even though it is made of the original earliest issue of scarf, I see it is from Hermes scarf, it had no small tag on it, and it is a centimeter wider than twillies. Well made but not like other Hermes twillies. I am stuck with this purchase, they told me that I could have refused to pay DHL taxes, and they would post them for sale on my VC account.....I paid thinking all will be OK, now I decided to let VC go to $#@#$ without arguling with them at all any more, and NEVER to bother again. I did see the twilly maxi I was looking for, it is $400 !!! so much more than on hermes.com, but because it is a sold out colourwar cavalcadour in orange, however I would not dare touch their website ever again. For European customers it might be fine.

Sorry for big rant but ........I had to give you a fair warning, i know that you are after a very expensive goodie, and don't want you to get a nasty surprise
Click to expand...
That is horrible! Thank you for posting the story, though--I will definitely avoid VC.
 
You must log in or register to reply here.
Top