Van Cleef & Arpels Care and Maintenance thread

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#46
BBC said:
That's a concern for me, TGG...carnelian seems to show EVERY. Bit of dirt so I find myself polishing it with the cloth almost every day....the large Frivole, too.
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Try not to stress out too much. Just this week I noticed that my mop appeared a bit dingy so I swished it around in soapy water, gently scrubbed each motif with an old toothbrush and then carefully dried/ polished each clover.
Good as new!
I really don't worry about occasional cleaning. Also, nobody is ever going to notice every speck of dust like you will. They will be too distracted by your gorgeous necklace 😉
 
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#47
texasgirliegirl said:
Try not to stress out too much. Just this week I noticed that my mop appeared a bit dingy so I swished it around in soapy water, gently scrubbed each motif with an old toothbrush and then carefully dried/ polished each clover.

Good as new!

I really don't worry about occasional cleaning. Also, nobody is ever going to notice every speck of dust like you will. They will be too distracted by your gorgeous necklace [emoji6]
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TGG, I do the soap and toothbrush with all my diamond jewelry...do you think it's ok to do it with the carnelian? I'm worried about scratching the lg frivoles, too.

Thank you! [emoji8]
 
#49
BBC said:
TGG, I do the soap and toothbrush with all my diamond jewelry...do you think it's ok to do it with the carnelian? I'm worried about scratching the lg frivoles, too.

Thank you! [emoji8]
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Carnelian is very durable and should be fine.
I would not use a toothbrush on your large frivole earrings. Just a soft cloth.
 
#50
purseinsanity said:
:roflmfao::roflmfao::roflmfao:
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Thank you, thank you, for getting my humor!
I went to the VCA @ Bergdorf, and I can't believe I used the Flava Flav line on my lovely SA. She was surprised by the analogy but totally "got it" and laughed. My new favorite VCA SA! [emoji106]🏼

texasgirliegirl said:
Carnelian is very durable and should be fine.

I would not use a toothbrush on your large frivole earrings. Just a soft cloth.
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Thank you!!! I'll just keep using my VCA cloth on both and then have London Jewelers clean the pieces whenever I go in (which is embarrassingly frequently),
 
#51
BBC said:
Thank you, thank you, for getting my humor!
I went to the VCA @ Bergdorf, and I can't believe I used the Flava Flav line on my lovely SA. She was surprised by the analogy but totally "got it" and laughed. My new favorite VCA SA! [emoji106]🏼
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Humour is essential :p

I totally get sarcasm too, FYI ;):p
 
#52
Hi ladies! I was wondering how much it costs to service my vintage alhambra bracelet (5 motifs in mother of pearl). I noticed that some of the pearl clovers are loose and am worried they may fall off. Thanks!
 
#53
Mutiny said:
We asked about MOP and water damage because our daughters wear their sweets pendants almost every day. It is ok to take a shower with MOP jewelry if you forget to take it off, but they should be dried off right away. We heard stories about French women who go on holiday to St Tropez and swim in the sea with their MOP and come back to the store complaining that their MOP pieces are defective. Apparently, water can make the MOP shrink and pull away from the clover setting and you will see gaps between the MOP and the gold. So shrinkage is the main concern with MOP and water.
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Hi, does this mean brand new MOP pieces have no gaps between MOP and the gold? I just bought a new pair of earrings and they have big gaps... I'm now very annoyed as this is my first piece. Please help me verify.. Much appreciated!
 
#54
joanneminnie said:
Hi, does this mean brand new MOP pieces have no gaps between MOP and the gold? I just bought a new pair of earrings and they have big gaps... I'm now very annoyed as this is my first piece. Please help me verify.. Much appreciated!
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Those gaps are referred to as "air lines". You typically see that on older pieces..not new ones unless you hold the piece up to the light.
Personally I would ask for an exchange.
 
#58
joanneminnie said:
I'd say I can still see them from near... Here's another picture from a normal distance View attachment 3155709

What do you think? I'm annoyed to see those... They does not as perfect as their video shows....:(
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Quite honestly this would not bother me at all. These are all hand made. The really old vintage pieces have very large visible gaps around the stones and this looks nothing like what I am describing. This piece looks normal to me but if it bothers you I would encourage you to request an exchange.
I hope that you can feel better about your new earrings soon!! The two stone white MOP magic earrings are really beautiful!!! I recently purchased the three stone magic earrings myself...these are the ones that you can see slightly around each motif but only when held up to the light. As long as the motifs are secure you should be fine.
 
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#59
texasgirliegirl said:
Quite honestly this would not bother me at all. These are all hand made. The really old vintage pieces have very large visible gaps around the stones and this looks nothing like what I am describing. This piece looks normal to me but if it bothers you I would encourage you to request an exchange.

I hope that you can feel better about your new piece of VCA soon!! White MOP is really beautiful.
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Thank you so much Texasgirliegirl!!! Will keep you posted as to what happens. I'm going to give the store a call tomorrow. Thank you again, I feel much better now after talking with you! <3
 
#60
joanneminnie said:
Thank you so much Texasgirliegirl!!! Will keep you posted as to what happens. I'm going to give the store a call tomorrow. Thank you again, I feel much better now after talking with you! <3
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Absolutely!!!! I just hope that you can feel better about your earrings. These are so pretty and it sounds like you aren't happy with your overall experience. Hopefully your SA can put your mind at ease tomorrow and don't forget to request the travel pouch and some cleaning cloths.
 
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