Tradesy.com and Coco-Luxury?

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D

DestinationD

Member
Jun 10, 2019
42
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#1
I am a bit mad at Tradesy.com and particularity the seller CoCo-Luxury!

I just bought a Diorissimo purse from Tradesy.com and the seller was Coco-Luxury. They looked like they had authentic items for sale and sold, though I didn't spend more than an hour looking. The pictures looked authentic (except for the tag with date code on it but I am not an expert). I felt comfortable purchasing a used Diorissimo from Coco-Luxury so I did.

Was very excited but then I got the message it was shipped... They said it was coming from Houston, TX per FedEx label. BUT when I tracked the purse, it is coming from CHINA!! It was a pretty penny and I am in a panic!

THEN I am not even sure if the bag pictured is the one I'll be receiving!! (I know, I am in a downward spiral right now. Oy) I know China has a huge stigma--but has anyone had luck getting a bag from China through a 3rd party vendor like Tradsey and it actually being real? (Trying to be aware and keep in mind that China do love their luxury handbags too and are looking to sell!) It's coming by Friday and I'll update you whether or not it was the same bag pictured. I'll be taking it to the Dior store then sending it back to Tradesy.com to have their authenticity team look at it too.

I reached out to Tradesy.com as soon as I saw it was coming from China and this was their response:
"Yes, we do have a Pro-Seller program here at Tradsey and there are requirements a seller must have in order to apply and be excepted. Our Pro-sellers are sellers who have an excellent track record with us: an amazing inventory, tons of sales, and almost no returns and misrepresentations. After building this track record with us, we allow some Pro-Sellers special perks, including shipping from abroad."

How can you mislead a consumer thinking it was coming within the Sates and then seeing it coming from CHINA!

Has anyone have similar experience, either good or bad with Tradesy.com or the seller Coco-Luxury?
 
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#8
I've purchased numerous Chanel and LV bags from them, both on ebay and Tradesy. I've never had a problem. I either send my bags back to Tradesy for free authentication review or use an authentication service if I question something. I've taken a bag to Chanel for repair as well. They're one of the few online sellers I currently trust, but regardless of where I buy it I will still get it authenticated for a second opinion because I'm sure there are a few good fakes out there that get accidentally slipped in
 
#9
I fell for the Houston FedEx thing as well. I purchased a pre-owned petit noe from Coco-Luxury. I was so worried it was a fake but it turned out to be a great genuine LV bag. I'm not sure I will purchase from them again though. The worry and Tradsey's store credit policy vs. refund isn't to my liking.
 
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#10
Vane14xoxo said:
Did your bag turn out to be real? I have the exact situation with a purse and it’s suppose to arrive on Thursday
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Mine was REAL! I used an online authentication site that took about 3 days to get an answer and was about $10. They walk you through all the pictures they need.

I am rather confident in buying from Tradesy after selling a couple of my items. They required you to send additional pictures to them for them to authenticate your item before a purchase can be completed. That being said, sure a few fakes will slip through the cracks but I have gotten 2 purses, both from Hong Kong, which are authentic!!!
 
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#11
Hetshz said:
So frustrating! Let me know if you get any resolutions please!
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Mine was real!! You can always send back to Tradesy for authentication, which I have not used.
After purchasing the Dior, I purchased a Chanel from another user that was being sent from Hong Kong. Both purchases were authentic! The seller that sold the Chanel DID let you know in the listing that it was coming from HK.
 
#12
thelittleone said:
I've purchased numerous Chanel and LV bags from them, both on ebay and Tradesy. I've never had a problem. I either send my bags back to Tradesy for free authentication review or use an authentication service if I question something. I've taken a bag to Chanel for repair as well. They're one of the few online sellers I currently trust, but regardless of where I buy it I will still get it authenticated for a second opinion because I'm sure there are a few good fakes out there that get accidentally slipped in
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Agreed! I just bought a purse and it looks authentic but the dust bag is rough and a very thin material--thinking of sending it back to Tradesy just for peace of mind! Did it take long for Tradesy to authenticate and send it back?
 
#13
DestinationD said:
Mine was REAL! I used an online authentication site that took about 3 days to get an answer and was about $10. They walk you through all the pictures they need.
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Which site was it?
Just encountered the same issue: purchased a Gucci Dionysus bag from Coco-luxury on Tradesy and freaked out after seeing the DHL tracking with China being the origin (although, Beijing). Thank God for the Purse Forum! I'm a little less worried now after reading all the comments here. But I'd still appreciate a link to the website you used, because I am definitely having this bag authenticated as soon as it arrives.
By the way, I wonder if Gucci store will help with authentication, cuz I know Valentino does, but Louboutin doesn't...
 
#14
Hi! Having the same concern. I received the bag a few days ago from the same vendor. It was in great condition but something felt off ( although I’ve never seen the Gucci belt bag in person so I don’t know what to look for). I took some pics and sent it to one of the online authentication sites. I paid $10 and they said it was real. I still sent the bag to Tradesy and I’m waiting to hear back from them. Since I’m still worried I posted on the blogs authentication page and was told it was fake. Having a bit of a melt down. Any thoughts on Tradesy authentication process? Authentication sites? The blogs authentication? Thanks.
 
#15
lux_411 said:
Hi! Having the same concern. I received the bag a few days ago from the same vendor. It was in great condition but something felt off ( although I’ve never seen the Gucci belt bag in person so I don’t know what to look for). I took some pics and sent it to one of the online authentication sites. I paid $10 and they said it was real. I still sent the bag to Tradesy and I’m waiting to hear back from them. Since I’m still worried I posted on the blogs authentication page and was told it was fake. Having a bit of a melt down. Any thoughts on Tradesy authentication process? Authentication sites? The blogs authentication? Thanks.
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I just sent my back to Tradesy! I think Tradesy did all the tests. but unsure what they are. I was only about 2% unsure if it was real or not but sent it to Tradesy to confirm and piece of mind. I also sold a back and before I could ship it, I had to take VERY SPECIFIC pictures of the bag and details so there is quality control before you are able to sell. I think they use Entrupy to authenticate (just guessing) but its more of an enterprise account.
 
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