So, I spoke with an asst manager at the Wall St store...For an upgrade, the new ring does have to be 2x the original purchase price. As far as the trade in value, they take into account the original purchase price, and depending on the condition of the ring (the band, stones, whether the diamonds have been scratched, chipped,etc), they will give you as close to the original purchase price as they can. He wouldn't give me a percentage range of the original purchase price as it really does depend on the condition of the ring, but he said if it's in pristine condition (not damaged) they do try to give credit for as close to the original purchase price as possible. There is no time limit on the upgrade. He said they will work with you as much as they can.
Tiffany Upgrade E-ring
- Thread starter neverenoughbags
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That is pretty much what I heard today. My SA said sometimes it is $300-$500 less than the original price. She did see someone get $900 less one time but that was on a $35,000 ring. Also, everyone is in agreement that they don't hold strict on the 5 year upgrade. They just did one after 11 years. Hope that helps!
Im sorry but that sounds kind of scammy. Of all the upgrade policies I know of, they give you exactly what you paid unless there's damage in any way to stone. It's not like they don't already overprice these things by 3x their actual value, now you have to hit you customers harder when they want a larger one of your rings? Silly.
when I upgraded my ring, they gave me 90% of the purchase price towards a new one. They told me I received the maximum amount. I had my original e-ring for a little over 5 years and it was in pristine condition.