Tiffany KEYS collection thread

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#1,096
this an issue with tiffany sadly... i never wear my jewelry in pools or sweat (voluntarily lol) in them and my elsa p. rose gold heart is definitely dull and not looking like rose gold anymore... please keep us updated, i was going to take mine in too.. i've had mine for over a year i believe.
 
#1,098
Update: I got a call today from Tiffany. They claim to be "polishing" the key (at no charge) back to its original rose color. Not exactly sure if I believe that - it would seem to be more likely that they would just ship me a new key necklace. I should have it back in the beginning of June and I will update again then.
 
#1,099
Cartier also polished my Ballon Bleu back to its original rose gold colour. I was told that the rose gold had oxidized causing it to appear yellow gold. I never wore this watch near water so I don't believe that's the cause. Your necklace will look as good as new when you receive it back from Tiffany as my watch did upon its return from Cartier.
 
#1,101
I just returned from Tiffany Singapore. The lady mentioned that my bracelet was "yellow gold". So when I said it's not, she said it's normal for rose gold to fade to its base colour, which is yellow, since 75% of the alloy is yellow gold. More so especially it's worn daily (though never into the swimming pool). I could send it for "polishing", which will bring it back to 98% like new - remove scratches and revived to rose gold, but that would cost S$150! (~ US$120). She said tiffany never does polishing for free.

Then I went to another attendant, in the same shop. After checking out the servicing catalogue, she quoted S$80 for my 2 pieces (bracelet + charm).

I'm now back home to square one. Still contemplating, as the same will still happen eventually since I wear it everyday. Well, at least the sales persons were curteous :shrugs:

I ogled at those pretty rebedo metal collection. They've mentioned that the colour would fade, too, and the main base is silver. It won't turn totally silver, though....

Now this is food for thought for all of us jewellery suckers out there - think of what occasion we'd want to wear the piece. If it's everyday wear, it's best to get white gold or platinum. IMO, don't buy silver from tiffany. It's overpriced.
:nogood:
 
#1,102
^Actually, Tiffany offered to polish my key (restoring it back to it's original rose gold color) for no charge. I have always had great experiences with Tiffany. Their customer Service is top notch. My DH once ordered a present for me and due to weather conditions, it could not be delivered in time. Not only did they upgrade the shipping at no charge (for a Saturday morning delivery), but they sent me $100 gift card in the mail.
The rose gold issue is universal and not a "quality" issue with Tiffany. I will always buy my silver from Tiffany:smile1:
 
#1,103
candlemist said:
I just returned from Tiffany Singapore. The lady mentioned that my bracelet was "yellow gold". So when I said it's not, she said it's normal for rose gold to fade to its base colour, which is yellow, since 75% of the alloy is yellow gold. More so especially it's worn daily (though never into the swimming pool). I could send it for "polishing", which will bring it back to 98% like new - remove scratches and revived to rose gold, but that would cost S$150! (~ US$120). She said tiffany never does polishing for free.

Then I went to another attendant, in the same shop. After checking out the servicing catalogue, she quoted S$80 for my 2 pieces (bracelet + charm).

I'm now back home to square one. Still contemplating, as the same will still happen eventually since I wear it everyday. Well, at least the sales persons were curteous :shrugs:

I ogled at those pretty rebedo metal collection. They've mentioned that the colour would fade, too, and the main base is silver. It won't turn totally silver, though....

Now this is food for thought for all of us jewellery suckers out there - think of what occasion we'd want to wear the piece. If it's everyday wear, it's best to get white gold or platinum. IMO, don't buy silver from tiffany. It's overpriced.
:nogood:
Click to expand...

wow, im so surprised that the SA told you that! I bought my rose gold dbty necklace in Tiffany singapore as well (the one in Marina Bay Sands below the Chanel store), and before buying it i was already well informed about rose gold thanks to TPF :) So i asked her what the policy was with fading rose gold and she refused to acknowledge that rose gold would fade! i was pretty ticked off, but i really wanted to buy the necklace so i did. And because i can claim the tax back she needed to write my address on the tax-back form, but when i went back to my hotel i noticed that she wrote my address completely wrong and stated that i lived in singapore! ooooh i was so mad! Tiffany Singapore (well, at least the one at Marina Bay Sands) has the worst service ever!!
 
#1,104
I went to the branch at Ngee Ann City, Orchard. I wasn't told about the fading of rose gold when I purchased my bracelet a year ago, and I trusted nothing would go wrong with any purchase with Tiffany (I haven't signed up with TPF then :p)

Sorry to hear about your experience in SG. I think Tiffany SG simply need to improve on their customer service. Hope you've got all your claims back.

alessia70 said:
wow, im so surprised that the SA told you that! I bought my rose gold dbty necklace in Tiffany singapore as well (the one in Marina Bay Sands below the Chanel store), and before buying it i was already well informed about rose gold thanks to TPF :) So i asked her what the policy was with fading rose gold and she refused to acknowledge that rose gold would fade! i was pretty ticked off, but i really wanted to buy the necklace so i did. And because i can claim the tax back she needed to write my address on the tax-back form, but when i went back to my hotel i noticed that she wrote my address completely wrong and stated that i lived in singapore! ooooh i was so mad! Tiffany Singapore (well, at least the one at Marina Bay Sands) has the worst service ever!!
Click to expand...
 
#1,105
vhdos said:
^Actually, Tiffany offered to polish my key (restoring it back to it's original rose gold color) for no charge. I have always had great experiences with Tiffany. Their customer Service is top notch. My DH once ordered a present for me and due to weather conditions, it could not be delivered in time. Not only did they upgrade the shipping at no charge (for a Saturday morning delivery), but they sent me $100 gift card in the mail.
The rose gold issue is universal and not a "quality" issue with Tiffany. I will always buy my silver from Tiffany:smile1:
Click to expand...

Good for you! It doesn't make sense for me to travel to the states to restore my pink shades :graucho: I shall try my luck at other Tiffany branches in SG. Now I'm considering whether to add on a rose gold charm or a yellow gold. The latter doesn't look too impressive on a rose gold bracelet, though...

Tiffany really gave you VIP treatment :smile1: Something never to be dreamt of at SG - luxury goods here are losing its exclusivity. When I was in HK, shopping at Chanel felt like shopping at a warehouse cheap sale!

Can't wait to hear about the return of your "new rose";)
 
#1,106
candlemist said:
I went to the branch at Ngee Ann City, Orchard. I wasn't told about the fading of rose gold when I purchased my bracelet a year ago, and I trusted nothing would go wrong with any purchase with Tiffany (I haven't signed up with TPF then :p)

Sorry to hear about your experience in SG. I think Tiffany SG simply need to improve on their customer service. Hope you've got all your claims back.
Click to expand...

Luckily i received my tax claim back. I was just so surprised about the Tiffany's at Marina Bay since the whole of Singapore is so extremely service minded :)

I went to my local Tiffany's (in Selfridges London) and they also offered to polish it (free of charge), so i'm waiting for the results. And i also asked if i could exchange it for a different one when the polishing does not work, since i just very recently bought this, and they said its not a problem :)
hmm i forgot to ask her about the rosegold and the fading issue...
 
#1,107
Hi, just got my polished rosegold dbty necklace back!

what do you guys think? is it rosey or still too yellow gold?

IMG_2809.jpg
 
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