I have a Zoe that was a boutique version, not from the outlet. That is the only bag I've ever owned that I experienced cracked edge paint. I have bought and sold easily over 60 bags over the course of 17 years of being a fan of Coach. That being said, I do take very good care of my bags overall, with the exception of my work bag, which is a men's work tote. Ironically, it is an outlet bag, which tends to be lesser quality, and that sucker has been a workhorse like none other I have ever seen! I have used it every weekday for 5 straight years and it still looks fantastic. In terms of handbags, I don't wear the same one for months on end. I rotate them out based on season and wardrobe. The oldest one I own is from 2000, and it still looks great. I plan on wearing it tomorrow for date night, as a matter of fact! But overall, if the owner is using the bag daily for months or years on end, and not taking care of the bag like some of us do, yes, it will wear down quickly.