It's okay, we all have bad daysUpon opening the box at the store, i noticed the strap was very bent. They told me if i hang it up, it should fix. However, when i asked if i could return it, if it does not resolve, they were rather rude when stating it can not be worn, as if they were accusing me that i would wear it & return. As far as the tag, it was included in the slip pocket of the bag. I apologize for my comment about my outfit in my first post, that was terrible & unnecessary, i was just upset & ranting!

How did this resolve? Did the bend come out?