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Ladies! I just received earrings I ordered from Bloomingdale’s during their sale. It arrived in a Brown paper bag wrapped around the box without any stuffing or bubbles :annoyed:. I’m disappointed and am checking if the item has any scratches. It also didn’t come with certificate of authenticity. I see many people have that piece of paper. Is this normal? I am still waiting for amulet necklace…I thought it would at least be packaged in a brown box.
 
Ladies! I just received earrings I ordered from Bloomingdale’s during their sale. It arrived in a Brown paper bag wrapped around the box without any stuffing or bubbles :annoyed:. I’m disappointed and am checking if the item has any scratches. It also didn’t come with certificate of authenticity. I see many people have that piece of paper. Is this normal? I am still waiting for amulet necklace…I thought it would at least be packaged in a brown box.

@opensesame .
No certificate for me either. Is it necessary?


@opensesame, so sorry to hear of the packaging issue! Geesh!! Hopefully all's okay with your earrings.

Regarding the authenticity card, I think maybe it's a new thing? Until recently, I was away from the brand, but in the past TSC pieces never came with those cards. Pieces sent directly from TSC I've received recently come with them. Not sure what's customary for the department stores to send.

@opensesame and @limom, maybe TSC would give you an authenticity card if you want, or feel you need one? Especially since the pieces were bought from authorized retailers the cards don't seem necessary. But certainly reasonable to ask for cards if you want to keep a card with each piece.
 
@opensesame, so sorry to hear of the packaging issue! Geesh!! Hopefully all's okay with your earrings.

Regarding the authenticity card, I think maybe it's a new thing? Until recently, I was away from the brand, but in the past TSC pieces never came with those cards. Pieces sent directly from TSC I've received recently come with them. Not sure what's customary for the department stores to send.

@opensesame and @limom, maybe TSC would give you an authenticity card if you want, or feel you need one? Especially since the pieces were bought from authorized dealers the cards don't seem necessary. But certainly reasonable to ask for cards if you want to keep a card with each piece?
I am on file with Saks. That is good enough for me.:smile:
 
@opensesame, so sorry to hear of the packaging issue! Geesh!! Hopefully all's okay with your earrings.

Regarding the authenticity card, I think maybe it's a new thing? Until recently, I was away from the brand, but in the past TSC pieces never came with those cards. Pieces sent directly from TSC I've received recently come with them. Not sure what's customary for the department stores to send.

@opensesame and @limom, maybe TSC would give you an authenticity card if you want, or feel you need one? Especially since the pieces were bought from authorized retailers the cards don't seem necessary. But certainly reasonable to ask for cards if you want to keep a card with each piece.

I just received the owl amulet and I love it! I‘m surprised it didn’t require signature and package again arrived in a UPS bag & brown shopper bag. At least the items came intact. I forgot I have purchase record from Bloomingdale’s so I will probably not ask for one. Thanks for sharing your past purchase experiences. It put my mind to rest.

My amulet is made in Thailand and it’s beautifully made. I got the smallest owl and it’s smaller than I anticipated, but It’s perfect for everyday wear. I believe my earrings are made in Italy. Both items came with travel pouch and TSC Paper box. Hope I get to collect more in the future!
 
Ladies! I just received earrings I ordered from Bloomingdale’s during their sale. It arrived in a Brown paper bag wrapped around the box without any stuffing or bubbles :annoyed:. I’m disappointed and am checking if the item has any scratches. It also didn’t come with certificate of authenticity. I see many people have that piece of paper. Is this normal? I am still waiting for amulet necklace…I thought it would at least be packaged in a brown box.

I think the packaging must depend on what store or person handles the shipping. I ordered 2 chains and they came separately from two different locations. But both were in blue Bloomingdale's boxes inside a larger box, and they included the TSC travel pouches. I also bought an amulet at a jeweler. None of them came with any kind of certificate of authenticity. As long as you have sales receipts, that's all that's necessary.

Glad you got the amulet! I hope you'll post a picture of your pieces soon!

(Oh, and delivery people drop off signature-required items to me all the time and leave it at the door! Covid changed the rules and they apparently haven't gone back to actually getting someone to sign!)
 
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My classic oval chain came back yesterday afternoon after being lengthened by 2" to be 34"! TSC actually only had it a week! It looks great and is the right length for me (I am 5’6”). They sent it back in a blue TSC box and included a travel pouch! Very happy with their service! I took a quick picture to show the length. The shipping was covered in the price quoted both ways. So I felt it was very reasonable!

36006A65-A44F-4C6E-9F47-0EB666E9F413.jpeg
 
My classic oval chain came back yesterday afternoon after being lengthened by 2" to be 34"! TSC actually only had it a week! It looks great and is the right length for me (I am 5’6”). They sent it back in a blue TSC box and included a travel pouch! Very happy with their service! I took a quick picture to show the length. The shipping was covered in the price quoted both ways. So I felt it was very reasonable!

View attachment 5375190
The new length looks perfect!!!

Just love your pineapple amulet! It looks so good on your oval chain!! :heart: :woohoo:
 
My classic oval chain came back yesterday afternoon after being lengthened by 2" to be 34"! TSC actually only had it a week! It looks great and is the right length for me (I am 5’6”). They sent it back in a blue TSC box and included a travel pouch! Very happy with their service! I took a quick picture to show the length. The shipping was covered in the price quoted both ways. So I felt it was very reasonable!

View attachment 5375190

@DS2006, so beautiful!! :hbeat: Everything about this looks perfect! I love both the length of the chain and your gorgeous Pineapple Amulet on the Classic Oval! So glad you had a nice experience, too. Thanks so much for sharing! :flowers:
 
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My classic oval chain came back yesterday afternoon after being lengthened by 2" to be 34"! TSC actually only had it a week! It looks great and is the right length for me (I am 5’6”). They sent it back in a blue TSC box and included a travel pouch! Very happy with their service! I took a quick picture to show the length. The shipping was covered in the price quoted both ways. So I felt it was very reasonable!

View attachment 5375190
The chain and amulet look beautiful!! You wear them well. Good decision on the chain‘s length.
 
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