Speedy Bandouliere 20

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I had an interesting conversation with a CA at my local boutique today....

I stopped by just to browse around, and I mentioned that I preordered an item to be shipped to that location when available. The CA asked, "Which item?", and I said the new monogram Speedy 20. The CA looked at me as if I had 2 heads, and kept shaking their head, saying, "That's not possible; you can't order that yet." Even went as far as to pull out the tablet and show me. I said, "Well, I did. I did a phone* preorder." (*I didn't want to say I used the Digital Concierge)

"Well, did they take payment?"
Yes.
"Oh, well then they won't charge your card until it's available."
Oh, they did charge my card. I guess they'll just ship it here when it's ready, and I'll come get pick it up, right?
"Well, that's an online order, so they'll let you know I guess..."

So for anyone else who preordered, did you go through an in-store CA or use concierge (phone or digital)? I'm curious to know... But yeah, this CA was ADAMANT that I couldn't have ordered this already. I wonder if concierge has a different system they work off of.

I'm in the U.S. fyi.
 
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The sales associate I spoke to said it wasn't available to pre-order yet, but she's going to keep an eye out for me. She is usually on her A-game with watching for particular items and keeping me in the loop. I have always been a huge Speedy fan since the early 2000s (Jessica Simpson days) so I'd love to get a canvass one in size 20!! My LV bag collection is pretty standard, a couple of Speedies and Neverfulls.

I am kind of bummed I didn't get the previous Speedy 20 in black emp leather, I think that was in 2016 or '17.
 
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I had an interesting conversation with a CA at my local boutique today....

I stopped by just to browse around, and I mentioned that I preordered an item to be shipped to that location when available. The CA asked, "Which item?", and I said the new monogram Speedy 20. The CA looked at me as if I had 2 heads, and kept shaking their head, saying, "That's not possible; you can't order that yet." Even went as far as to pull out the tablet and show me. I said, "Well, I did. I did a phone* preorder." (*I didn't want to say I used the Digital Concierge)

"Well, did they take payment?"
Yes.
"Oh, well then they won't charge your card until it's available."
Oh, they did charge my card. I guess they'll just ship it here when it's ready, and I'll come get pick it up, right?
"Well, that's an online order, so they'll let you know I guess..."

So for anyone else who preordered, did you go through an in-store CA or use concierge (phone or digital)? I'm curious to know... But yeah, this CA was ADAMANT that I couldn't have ordered this already. I wonder if concierge has a different system they work off of.

I'm in the U.S. fyi.
I ordered over the phone yesterday. I’m fairly new to this so I don’t know what digital concierge is. They emailed me a link and i used that to pay.
 
I had an interesting conversation with a CA at my local boutique today....

I stopped by just to browse around, and I mentioned that I preordered an item to be shipped to that location when available. The CA asked, "Which item?", and I said the new monogram Speedy 20. The CA looked at me as if I had 2 heads, and kept shaking their head, saying, "That's not possible; you can't order that yet." Even went as far as to pull out the tablet and show me. I said, "Well, I did. I did a phone* preorder." (*I didn't want to say I used the Digital Concierge)

"Well, did they take payment?"
Yes.
"Oh, well then they won't charge your card until it's available."
Oh, they did charge my card. I guess they'll just ship it here when it's ready, and I'll come get pick it up, right?
"Well, that's an online order, so they'll let you know I guess..."

So for anyone else who preordered, did you go through an in-store CA or use concierge (phone or digital)? I'm curious to know... But yeah, this CA was ADAMANT that I couldn't have ordered this already. I wonder if concierge has a different system they work off of.

I'm in the U.S. fyi.
Ordered over the phone and my credit card has been charged. Fingers crossed we get one. There was a lot of people pre ordering the Xmas Animation pieces through phone and digital Concierge and their orders were cancelled right before the launch!
 
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I just placed my preorder for the black and tan strap Speedy 20 through the email concierge, yippee! When I email them, I also asked if I could order the key pouch and MPA in mono as well. Previous attempts to order these through the concierge failed for me, but I was hoping that maybe since I was ordering a larger item as well they would let me order them. They said MPA was sold out, but they let me order the key pouch! One less thing to stalk the site for. :smile:
 
Does the concierge work for canadians too? Did any canadians have tried?
Is there any duty fees for importation fees? Thank you
I am from Canada and I was able to order via concierge as I inquired a few weeks ago and then they emailed me when it was available for pre-order. No duties on purchases as you are paying in CAD and taxes based on your province. Hope this helps.
 
Any Australians been able to pay for a speedy 20? I contacted my SA straight after I saw Foxy’s Instagram post about it. She said she put me on the waitlist. Contacted customer service yesterday who confirmed I was on the waitlist. The rep said she didn’t have any information about when payments would/could be made. My SA also said there was no information about payments/links yet. Weird that other countries have been able to make a payment but not yet in Australia. Patience is hard for me right now haha :lol: I just want to secure the bag!
 
Any Australians been able to pay for a speedy 20? I contacted my SA straight after I saw Foxy’s Instagram post about it. She said she put me on the waitlist. Contacted customer service yesterday who confirmed I was on the waitlist. The rep said she didn’t have any information about when payments would/could be made. My SA also said there was no information about payments/links yet. Weird that other countries have been able to make a payment but not yet in Australia. Patience is hard for me right now haha :lol: I just want to secure the bag!
I was told the same thing. I am on the list but can’t pay for it. Let’s wait and see. I know it’s hard.. :biggrin:
 
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Where can I get the concierge number? And what is digital concierge?
I got the number/email from a friend who used the service before and they asked me when I contacted them how I was able to get their number. I had a specific contact there I hooked up with. It's exactly as it sounds, an online service to help people find hard-to-find products. Maybe someone else can shed more light on it, but I always figured you needed a good purchase history to get their help. I have one but was never told about them except through friends.

I was able to order the speedy 20 canvas from them and my card was charged, so I assume it'll make its way to me when released.
 
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