SNAD for wrong dimensions?

[Jaydensmommy]

It is definitely a SNAD!! Her measurements were off by a few inches in every directions and eBay should recognize that as being significant. If you ordered a pair of shoes and they were a size smaller or larger than the listing it would be a SNAD, same with a pair of jeans or a shirt.

I'd hope the seller would be willing to simply refund the purse, and allow you to ship it back.

 

[bagshopr]

The seller wrote back, apologized, and asked me to return the HUGE tote for a refund of my payment.
No mention of a restocking fee.
So far so good.
If I return the bag and she comes back with a restocking fee, can I then open a dispute at that point?

 

[juneping]

^^good news...just ask the seller...i honestly think she'll refund you the whole thing.

 

[bag-princess]

It is definitely a SNAD!! Her measurements were off by a few inches in every directions and eBay should recognize that as being significant. If you ordered a pair of shoes and they were a size smaller or larger than the listing it would be a SNAD, same with a pair of jeans or a shirt.

ITA!

it's happened to me before and to get a bag that is much smaller - or larger - than what you are expecting is nothing to overlook!

 

[northerndancer]

^^good news...just ask the seller...i honestly think she'll refund you the whole thing.

I think so too.

 

[Awwgeez]

Good News! Im glad the seller is willing to accept a refund!

 

[bagshopr]

I just wanted to say that my bag made it back to HK safely and I got a full refund with no problem.

Since there I so many horror stories on this forum, I thought I would report a happy ending.

 

[AmbassadorBri]

Good news. I am glad that you are able to work it out with the seller. I agree with everyone here that bags are ones of those things that should be sized correctly.

 

[yoglood]

Finally some great news on this ebay subforum!!

 

[juneping]

i am glad it worked out for you OP....

 

[Luvbolide]

Great news - glad that everything worked out so well!

 

[Apricot Summers]

So happy that you got your refund and that this ended well.

 

[K.Z.]

 

[Loquita]

Yay, OP!!! I recently had something like that happen to me as well - I sold a bag on the Bonz and gave the wrong dimensions (I made a very dumb mistake in my listing) and when the poor buyer called it to my attention I felt horrible, and refunded her for the price of the bag and shipping both ways once I had it back in my hands. That is the least that a buyer can do with that kind of error, IMO.

 

[HoboAuthentic]

Sounds like the seller doesn't own a tape measurer and copy and pasted someone elses listing measurements. Not a first and will not be a last. Personally if I got a bigger Chanel then I ordered I'd be dancing all over the place but I know some like it smaller. Try to work it out with the seller. Maybe they did measure it but measured wrong, i see a lot of people that measure height from top of handle to base of bag too often and not the bag itself without the handles.