Hello, my brother was just offered a mini Constance bag in Craie. Previously, he was offered a mini Constance in Mauve Pale but he passed on that one since it was too cool tone. For the Craie color one, the SA didn't want to respond to my brother what hardware it has and prefers to answer all his questions in person instead of through email. He set an appointment with her anyway but just wondering, is this normal for a SA to not want to mention the hardware color? She didn't initially mention the color either until he emailed her back asking. Also, if he rejects the offer again this time, will it affect their "relationship?"
Sorry, I'm new to this so wanted to seek advice from everyone here for him haha. Thank you in advance!