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#4,487
curiouscat4 said:
The Saga continues.. Poshmark came back and deemed the bag authentic and closed my dispute case. They authenticated it before they shipped the bag to me and also had a third party called ****************** authenticate it (when i filed my dispute claim) based off the photos the seller had posted in the original poshmark listing. these photos do not show enough up close details of the bag and so, you get the idea.. quite outrageous and not the proper way to authenticate the bag. quite frustrating since i submitted several photos in the original case dispute process with poshmark and they didn't take note of them. i even paid legit grails to take a look at very clear photos i had taken of the bag and they deemed it a fake based on the inconsistent stitching pattern throughout the bag. i submitted this legit grails review to poshmark as well and that was also disregarded. so.. i reached back out to customer service after they closed the case requesting a manager respond to me because i simply refuse to accept this verdict on this bag! i paid $1,850. and for goodness sakes this bag is fake and i want my money back! to say i am shocked that they closed the case saying the bag is authentic is an under statement, i am beyond dumbfounded!
there are many other inconsistencies to note to deem the bag a fake besides just the inconsistent stitching that legit grails pointed out. i thought these comparison photos could be a great help to anyone wanting to learn the differences and to anyone considering to buy a pre-loved loewe small puzzle bag on how to recognize a fake. i have wanted this bag for so long and i can happily say i got one this week from fashionphile and legit grails said it's authentic! this is the loewe puzzle bag in size small in the color tan. it is the older original version from 2017 with the hardware feet and double wide shoulder strap. i took these photos to compare the bags and i just sent them to poshmark's customer service after they did reply to me this morning to look into the matter further. i hope these comparison photos can make it clear to poshmark on the differences between authentic vs. not authentic.
at this point i think I can say i do not recommend anyone to purchase a pre-loved loewe bag from poshmark or potentially any other luxury brand bag for that matter unless the seller provides enough detailed photos to convince you of authenticity and even still you run a risk. ask a lot of questions, ask for lots of photos! if ever in doubt submit photos to legit grails or any other outside authenticators. because thru my experience i am not impressed with poshmark's authenticity process. previous to this i thought poshmark was great and i really love the clothing items i have scored through their service. but boy, this experience.. what a nightmare!
also, to note: if the seller says it comes with it's dustbag and cards.. that is not enough to ease you that you are buying an authentic bag.

note about these photos:
1. consistent stitching: here the color of thread isn't even the same.
2. shape: here the side view is a dead giveaway.
3. logo on top: the fake shows the logo deeply embossed and should not be on classic calf loewe puzzle small models.
4. zipper end logos: these couldn't be more different, very obvious. the fake logo is upside down and reversed.
5. serial number tag: this original version (small with feet and wide strap) was not produced in 18. last year was 17. so, that's a dead giveaway here too.
6. strap hook letters: one is clean and precise, the other not.
7. loewe letters on inside tag and on zipper pulls and hooks, the different shape of the letters is subtle but there are differences!

buyers beware, be smart, get a good sale price or discount on pre-loved whenever possible and love your Loewe! they truly are gorgeous well made bags that we can cherish and enjoy for years and years!View attachment 5106618View attachment 5106619View attachment 5106621View attachment 5106622View attachment 5106623View attachment 5106625View attachment 5106626View attachment 5106628View attachment 5106629View attachment 5106630
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UPDATE****
After lengthy back and forth emails with customer service.. Poshmark issued a return shipping label. I sent the bag back to them for another review (and included print outs of the comparison photos showing clearly what was not authentic about their bag) and today they came back saying their team of expert loewe authenticators still deem the bag as authentic!!! BUT.. because i got a difference of opinion on the authenticity of the bag and because i did not feel comfortable with postmarks evaluation.. as a one-time exception they are providing me with a full refund. how about that everyone!? my goodness!!!
 
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#4,488
curiouscat4 said:
UPDATE****
After lengthy back and forth emails with customer service.. Poshmark issued a return shipping label. I sent the bag back to them for another review (and included print outs of the comparison photos showing clearly what was not authentic about their bag) and today they came back saying their team of expert loewe authenticators still deem the bag as authentic!!! BUT.. because i got a difference of opinion on the authenticity of the bag and because i did not feel comfortable with postmarks evaluation.. as a one-time exception they are providing me with a full refund. how about that everyone!? my goodness!!!
Click to expand...


ughh obviously they won't admit that they have incompetent Loewe authenticators, so sorry you have to deal with their BS. But glad that at least you got full refund and this experience serves as a reminder how we shouldn't bother shopping on Poshmark for luxury goods (unless we're fully sure about the item we're getting)
 
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#4,489
curiouscat4 said:
UPDATE****
After lengthy back and forth emails with customer service.. Poshmark issued a return shipping label. I sent the bag back to them for another review (and included print outs of the comparison photos showing clearly what was not authentic about their bag) and today they came back saying their team of expert loewe authenticators still deem the bag as authentic!!! BUT.. because i got a difference of opinion on the authenticity of the bag and because i did not feel comfortable with postmarks evaluation.. as a one-time exception they are providing me with a full refund. how about that everyone!? my goodness!!!
Click to expand...
Not that I've bought from Poshmark before but this is a clear sign that I should never get anything from them at all. That you had so much evidence on hand and that their so-called experts can still deem it authentic is ridiculous to me! Glad it was resolved well for you though it must have taken a lot of effort to do so!
 
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#4,491
Sopu said:
I am pondering between this bag and tan. Tan is a safe choice, it goes with everything. But the midnight navy is so beautiful. How do you find the color? Easy or difficult with different colour of clothes.
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This midnight navy color is wo dark, almost like black. It pairs with literally everything more than the tan does (in my opinion of course!).
 
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#4,492
curiouscat4 said:
UPDATE****
After lengthy back and forth emails with customer service.. Poshmark issued a return shipping label. I sent the bag back to them for another review (and included print outs of the comparison photos showing clearly what was not authentic about their bag) and today they came back saying their team of expert loewe authenticators still deem the bag as authentic!!! BUT.. because i got a difference of opinion on the authenticity of the bag and because i did not feel comfortable with postmarks evaluation.. as a one-time exception they are providing me with a full refund. how about that everyone!? my goodness!!!
Click to expand...

If these "expert" Loewe authenticators are so sure, they can bring it to a Loewe store and see if they get service...or get embarrassed out of the store because it's fake. I am wholly unimpressed with the tone of Poshmark's response, but glad that you ended up getting a refund.
 
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#4,493
Mini puzzle mamas and papas please share your babies!
I’ve been wanting a puzzle bag for the longest time but have not found a combo that sings to me until now..
Found these gorgeous python mini on LUISAVIAROMA, I’ve always wanted a red and also an exotic leather one and this ticked all of those boxes!
I loved the cream colour too but decided it might be too precious to use!
What do you guys think? Do we love them?


0C93F61C-2E85-410D-ACDA-C8E209C07788.png1652A3DC-849A-4FA2-BC01-B80B3AC79971.png
 
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#4,494
Xaerahh said:
Mini puzzle mamas and papas please share your babies!
I’ve been wanting a puzzle bag for the longest time but have not found a combo that sings to me until now..
Found these gorgeous python mini on LUISAVIAROMA, I’ve always wanted a red and also an exotic leather one and this ticked all of those boxes!
I loved the cream colour too but decided it might be too precious to use!
What do you guys think? Do we love them?


View attachment 5113951View attachment 5113952
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I'm not even an exotics fan but I looooove these color combos! The soft white with gold-tone hardware would be my pick because it feels more multi-seasonal than the burgundy, but def pick the one that makes your heart sing.
 
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#4,495
Hi Loewe lovers and owners,
I bought a puzzle bag from Netaporter a little over one month ago, and have used it 5-6 times so far. I started noticing small pieces of transparent film sticking out randomly on leather along the glazing border. Looks like glue residue, but not sure. When removed gently, it's Ok and both leather and glazing look fine. Has anyone faced it before? Should I start worrying and get in touch with Netaporter, or it's fine? Many many thanks in advance!
 

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#4,496
Thea Rose said:
Hi Loewe lovers and owners,
I bought a puzzle bag from Netaporter a little over one month ago, and have used it 5-6 times so far. I started noticing small pieces of transparent film sticking out randomly on leather along the glazing border. Looks like glue residue, but not sure. When removed gently, it's Ok and both leather and glazing look fine. Has anyone faced it before? Should I start worrying and get in touch with Netaporter, or it's fine? Many many thanks in advance!
Click to expand...

i have the same issue with mine too, i also peel it off but doesn't seem to damage the glazing, so i just kept it.
 
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#4,498
Thea Rose said:
Hi Loewe lovers and owners,
I bought a puzzle bag from Netaporter a little over one month ago, and have used it 5-6 times so far. I started noticing small pieces of transparent film sticking out randomly on leather along the glazing border. Looks like glue residue, but not sure. When removed gently, it's Ok and both leather and glazing look fine. Has anyone faced it before? Should I start worrying and get in touch with Netaporter, or it's fine? Many many thanks in advance!
Click to expand...
I had the same issue too and just gently rubbed it off. After half a year of regular use the glazing is still holding up. Hope it continues to do so!
 
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