This happened in Paris right?
I am also in EU but whenever I ask for an SO they just brush it off
My SA don’t even know when they will open the request list! And I told him that in Paris they are already operating![]()
I'm also in EU but my store doesn't do SO (they don't have the kit). I figured it's probably because there's no really market here for H enthusiasts (women here are more into Chanel) and the SO kit also costs the store. Thank god I'm not into color combos anymore. My SA just assured me that if there's anything else I want, I can just tell her and she will order it for me (either through PO or store transfer).