Sephora Friends and Family

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i don't think i've ever gotten an email for F&F to use in store and i was a VIB for a few years.

i do however get their regular emails all the time.
 
i just tried to pick all three and it gave me an error message saying only one reward per order.

It's been quite a while since I've done it...maybe you can't anymore? But in the past I was able to. I'll actually be disappointed if you can't now...I don't like to place multiple orders for samples, but if I have a ton of points saved up how else can we use them? Sephora may need to re-evaluate their system...
 
I have never gotten a friends and family email either. I think the email/flyer is really only sent to actual friends and family members of the employees. I did however receive an email print out and flyer last November for 20% off for VIBs.
 
i do remember they've posted the F&F on their facebook about halfway through the sale period. but i can't remember if their posting was for online only or both online and in-store.
 
Went online to make sure that I get email notifications. I also went back into the store to talk to the manager. She helps me alot and she told me if I have an issue not getting an email to come see her when she is working and I won't have a problem using the f&f discount!


Check your settings for your online account. There are usually email preferences and options to select.

All that stuff about having an email & the sale being for certain people that are *truly* friends & family is bull! Sephora knows the F&F code is posted on popular blogs & all that so if Sephora truly wants to restrict the sale, they'd make it a one time use code. Each store seems to be different on honoring the code and Sephora needs to work that out.



Reference emails - I have not received an email from Sephora for a couple of years now. When I remember, I check my account and adjust my email preferences, but for some reason I receive nothing. I've only known about the F&F code 'cause of TPF and I receive the Dec & April VIB code via snail mail.
 
Ugh. I will be so annoyed if the friends and family is one time use only. Every year I make a ton of purchases in store and online for that discount.

Also the last time I make a Sephora online purchase I could only use one gift card at a time. Not cool when you have multiple gift cards. Not sure if this has changed but it sucks....and couple that with the discount code being one time only....DOUBLE SUCKS. UGhhhhhhhhhhhhhhhhhhhh

I am annoyed too... I usually make several purchases during F&F sale because I hold off on some things, only to later decide I actually want to order them, or I forget things on my wishlist and remember them later & place another order.

I am going to have to make sure I get everything I want in one order. No forgetting things I want!
 
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