The leather isn't damaged and I think I can live with it. The MK representative I spoke with before sending customer service an email with pictures of the bag said she could give me an additional 10% off the bag. She said if I wasn't satisfied with whatever response I got from cs to call back and ask that the 10% be refunded to me. I might do that tonight but i'm still debating if I want to keep her. Too much going on in my life right now2 stars, I don't know if you are responding to me or coivcte, but I see the shadow now. If that's a crease, but the soft leather isn't actually damaged, I'd say live with it, if you can. Since the bag is completely sold out, you can no longer do an exchange. If you really are unhappy with it, return it.
I believe coivcte has the same size and color Miranda as you. Mine are both large and neither has any such creases.
