Apparently the codes are automatically system generated based on purchase frequency and amount. I asked customer service about this last night since I used to get generous coupons all the time, and she said that customer service is not at liberty to generate coupon codes apart from the ones that are generated by the system. So I said thanks, I understand, I'll order from another department store that gives courtesies to their customers.I'm also looking for a Saks code. New to the group and no idea how I go about getting codes from them?