Hi guys,
Just want to make everybody aware that Rebag might be having issues with their payments. I had a significant amount of money in my "rebag wallet" and tried to do an ACH transfer, ironically the same day the SVB (Silicon Valley Bank) went under. Every single ACH transfer that I attempted failed. I called customer service and they kept telling me that there was nothing wrong. A day later I asked for my funds in the form of a check. They mailed me the check but it was returned a couple days later by my bank for insufficient funds. Today, I called customer service and they asked me to send a copy of the check to them. When I was about to take a picture, I saw that Silicon Valley Bank was their bank. So needless to say, I probably lost my money. I am sharing this so everyone is aware of what happened to me.
I will email customer service and proceed as they asked me to. If they will refund me the money or not, I don't know as of yet. All I know is that my ACH transfer requests failed and my bank did not honor their check for lack of funds.
Just want to make everybody aware that Rebag might be having issues with their payments. I had a significant amount of money in my "rebag wallet" and tried to do an ACH transfer, ironically the same day the SVB (Silicon Valley Bank) went under. Every single ACH transfer that I attempted failed. I called customer service and they kept telling me that there was nothing wrong. A day later I asked for my funds in the form of a check. They mailed me the check but it was returned a couple days later by my bank for insufficient funds. Today, I called customer service and they asked me to send a copy of the check to them. When I was about to take a picture, I saw that Silicon Valley Bank was their bank. So needless to say, I probably lost my money. I am sharing this so everyone is aware of what happened to me.
I will email customer service and proceed as they asked me to. If they will refund me the money or not, I don't know as of yet. All I know is that my ACH transfer requests failed and my bank did not honor their check for lack of funds.
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