Quality has declined (as documented in Dana Thomas’s now decade-old book “Deluxe: How Luxury Lost Its Luster”), and I also think people are hyper-picky.
I’ve been lucky enough not to have had much in the way of bad experiences, but I also research the companies ahead of time and avoid the ones that seem to be cutting corners. (And I also don’t get bent out of shape over a wrinkle developing on a shoe where your foot bends when you walk. Seriously have you seen those posts? I thought I was picky but some people seem to think luxury goods defy physics. [emoji849])
I actually want to support people who find problems with their items, because I think luxury companies should be held to high standards, but when the stuff they point out is so inconsequential I think it hurts the cause.
I’ve been lucky enough not to have had much in the way of bad experiences, but I also research the companies ahead of time and avoid the ones that seem to be cutting corners. (And I also don’t get bent out of shape over a wrinkle developing on a shoe where your foot bends when you walk. Seriously have you seen those posts? I thought I was picky but some people seem to think luxury goods defy physics. [emoji849])
I actually want to support people who find problems with their items, because I think luxury companies should be held to high standards, but when the stuff they point out is so inconsequential I think it hurts the cause.