Do you think it's because of the distressed look? Maybe they don't know it's supposed to be this way?
What I think is weird is that it got the lowest rating, but the price is pretty steep!
I asked the seller out of curiosity and got this response when I said I was confused about it being rated so low yet described as excellent:
Hi there,
Sorry for the confusion. This bag has a distressed/worn "look" to it but overall it's in excellent condition. No tears, stains, odors or anything.
I think they're just not familiar with SP...or their own rating system?