Sorry to hear about your online Purchases. So frustrating that you are expecting a nice and perfect Brand New bag and you get a not so nice bag. I don't like to order online if I can help it. I like to see it in person and then decide. I do know that sometimes you can't do that.
When the Rogue first came out, I went to my closest Retail store hoping that they would have it. They didn't and the ASM ordered it for me. I got the Oxblood one and was some what disappointed that the handles were black and the hang tag was black.
On Coach.Com, The stock photos showed the bag and handles all the same color. I called Coach to inquire about the difference between the photos and the real life bag. I didn't get a very clear reason.
I think some of the Department stores have used stock photos from Coach.
I think both Coach and Dept.stores should post better photos and true one sine we do pay good $$$ for our bags.
Lynne
A friend bought her husband the beast sweatshirt with the green Rexy on it came without a Rexy on coach UK customer services says all the stock pics are wrong and it has no Rexy on but articles describe the cute green dino???????
