I believe @etoupebirkin had this issue and here fell off and VcA fixed it. Is that correct @etoupebirkin?
Perlee clover clasp
- Thread starter Popcorn87
- Start date
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It was a Perlee signature bracelet. I brought it into VCA and they fixed it with no other issues. They did not charge me for the repair. But it was a long time ago, perhaps 2017.
I couldn’t remember which, but knew it was a Perlee with the same closure. Thanks, hope you’re well!
Thanks for sharing ! I thought my piece was abnormal and i was worried when it first happened! But when bangle is off my arm with only first clasp on, its so secure and wouldnt budge. Only if the button knob is pressed, even slightly, then it would loosen so i would thinj this is normal..
I also like to wear handheld bags over my forearms at times
Yes, I guess if we are searching for the bright side it would be that the latch is apparently quite strong!
I purchased the perlee clover bracelet in Paris in early November. I noted the safety clasp kept coming undone (unfortunately not while I was still in Paris). When I returned home I brought to my boutique. They looked at it and said it would need to be sent to Paris for repair and suggested I wait until after the holidays since it was a busy time for VCA. So I kept it and just made sure to watch it carefully. Last week I noted the regular clasp came open while I was wearing it. I thought perhaps I bumped it or didn’t have it secure. Couple days ago I heard a thump and it fell off entirely and landed on my kitchen floor. At least I didn’t lose it and as far as I can tell, the diamonds are secure. I will bring it into the boutique on Monday. I hope they will fix free of charge (but I am doubtful they will). Frustrating to have a quality issue for a piece like this, but hopefully they will fix.
I also had a loose clasp with my YG POG (same mechanism I think for clover ?). I bought it in October I think and let them repair it this June. They did this free of charge because my SA helped for that to happen so keep pushing to ask them repair that for free (as you’re within a few months after purchase I also think this is legitimate to ask for free …).
Yes, ask for it to be free! It is really stingy of them to charge for this repair! I took mine to my local jeweler and he agreed that VCA did not tighten the clasp enough and it took him - I'm not kidding - 10 seconds to tighten the clasp a little more. I haven't really had any issues since! And of course the jeweler did not charge me. So the fact that VCA returned a bracelet to me that wasn't even properly fixed - when the fix is so easy - and tried to charge me $360... is really ridiculous.