I got mine a few days ago it was a gift for my nan for her birthday. Oh my gosh, it's a hard pass. I think I got caught up in hype and it has to go back.
It is not well-made, I am sorry to say. The zipper is wavy already because of the dip in the center and there is absolutely no way to run the zippers without using both hands at some point, it cannot be done with a single hand. I tried it myself and of course my nan was hopeless because she has a touch of arthritis. I got the PM and the strap was very long. It is very very VERY cute, but no. The opening was also very small and the inside is so dark you can't even see your stuff without flashlight! lol I wanted her to have it so bad but she (and I) couldn't handle the drawbacks. And it was MIF but terribly misaligned on the sides., and that luggage tag jutted out like super bizarre. Looks amazing but in reality it didn't work