Not Having a Good Hermes/TRR Day!!!

[etoupebirkin]

I have found on TRR scarves to be an iffy proposition. OP bought a $150 scarf. Do you really think an authenticator is going to spend more than 30 seconds reviewing an item like this? These people probably have quotas per hour they have to meet. So for low value Hermes scarves, I approach them with extreme caution. If I buy a scarf from them, I like to buy with tags if possible.

For high-value items (more than $20K), that’s when TRR gets very serious, and you need to provide receipts for Hermes bags. I know this because I’ve consigned items at this level.

It makes sense. Authenticators are going to spend time commensurate with the item’s value.

I have seen head-scratchingly bad fake Hermes scarves there, so I proceed with caution. I also consign my real scarves there upon occasion too.

I’ve learned that if you try to point out a fake to TRR, TRR digs in and doubles down on their assessment, so I no longer point them out.

 

[annaria]

I know someone who had authentic bags she attempted to sell through TRR confiscated because they insisted she was trying to sell fake goods. They were not fake, and TRR refused to return them to her because they were "counterfeit."

I mostly gave up on resellers after my joyous experience as a seller on Poshmark. It was the most all-consuming, thankless "side hustle" and hardly worth the effort it took.

This just happened to my friend! And now she doesn't know what to do. All her bags were purchased in our country - but she hasn't kept the receipts at all.

Did your friend get her bags bag? My friend sent in 8!

 

[addiCCted]

This just happened to my friend! And now she doesn't know what to do. All her bags were purchased in our country - but she hasn't kept the receipts at all.

Did your friend get her bags bag? My friend sent in 8!

What a way to steal people’s bags.

 

[jag]

This just happened to my friend! And now she doesn't know what to do. All her bags were purchased in our country - but she hasn't kept the receipts at all.

Did your friend get her bags bag? My friend sent in 8!

I would have your friend retain an attorney to write a letter on her behalf demanding the immediate return of all items and that their failure to do so will be tantamount to conversion (among other claims) and that she will pursue all remedies at law and in equity if not immediately returned. If they do not return the items, I would seriously file suit and also contact the police to see if anything can be done on that front as well although they will likely say it is a civil matter, but they might help intervene to encourage TRR to return of the bags. I hope she gets her bags back!

 

[WingNut]

This just happened to my friend! And now she doesn't know what to do. All her bags were purchased in our country - but she hasn't kept the receipts at all.

Did your friend get her bags bag? My friend sent in 8!

They tried to do this to me as well! My SO B35 which I personally ordered and picked up they flagged as fake and were giving me a really hard time. I had to submit receipt AND location/date info....also they said it came without Key and Clochette which I had in little bag tied to the handle and included photos when I sent it. The rep was a jerk about all of it but it finally went through. The previous rep I had was fabulous and super easy to work with. Will never sell with them again.

 

[QuelleFromage]

They tried to do this to me as well! My SO B35 which I personally ordered and picked up they flagged as fake and were giving me a really hard time. I had to submit receipt AND location/date info....also they said it came without Key and Clochette which I had in little bag tied to the handle and included photos when I sent it. The rep was a jerk about all of it but it finally went through. The previous rep I had was fabulous and super easy to work with. Will never sell with them again.

I know two other people who tried to sell Birkins/Kellys through TRR and TRR "lost" the keys/clochettes. They weren't super helpful about it either - I believe in one case they did reimburse cost of replacement.
I've said it before, but I don't send TRR anything that I wouldn't otherwise literally donate. I consider it a box that goes to nowhere, and if I see a few dollars from it that's a plus 🤷‍♀️

 

[Midge Maisel]

This just happened to my friend! And now she doesn't know what to do. All her bags were purchased in our country - but she hasn't kept the receipts at all.

Did your friend get her bags bag? My friend sent in 8!

She didn't because it would be "illegal" to return her contraband. Or something. It's ridiculous.

 

[annaria]

She didn't because it would be "illegal" to return her contraband. Or something. It's ridiculous.

They tried to do this to me as well! My SO B35 which I personally ordered and picked up they flagged as fake and were giving me a really hard time. I had to submit receipt AND location/date info....also they said it came without Key and Clochette which I had in little bag tied to the handle and included photos when I sent it. The rep was a jerk about all of it but it finally went through. The previous rep I had was fabulous and super easy to work with. Will never sell with them again.

I would have your friend retain an attorney to write a letter on her behalf demanding the immediate return of all items and that their failure to do so will be tantamount to conversion (among other claims) and that she will pursue all remedies at law and in equity if not immediately returned. If they do not return the items, I would seriously file suit and also contact the police to see if anything can be done on that front as well although they will likely say it is a civil matter, but they might help intervene to encourage TRR to return of the bags. I hope she gets her bags back!

Hermes backed her up and gave a letter to say she did purchase 6 of the bags (because they were in the information retention range), the other two she found digitized images of receipts. And now they’re on holiday. the police showed up and TRR said it is now a ‘legal matter’.

Crazy. Absolutely unreliable authentication and just shady all around.