Nordstrom Anniversary Sale 2021

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Nordstrom is getting more and more lax with checking merch. I ordered a baby blanket for my niece and I received someone’s return (my name isn’t Blake). They didn’t even bother rebagging it!

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I feel like they’ve always been lax on returns or damaged items being sent out pre-covid. I can’t tell you how many times I’ve received items that were clearly worn/used sent to me. And the person accepting my return is not surprised at all because they see it all the time. They must be told by upper management to mark everything as salable even when it is not. The worst to me because I’m sensitive to smell is when I open the bag and the item reeks of perfume. Next is if item has stains on it.
 
I feel like they’ve always been lax on returns or damaged items being sent out pre-covid. I can’t tell you how many times I’ve received items that were clearly worn/used sent to me. And the person accepting my return is not surprised at all because they see it all the time. They must be told by upper management to mark everything as salable even when it is not. The worst to me because I’m sensitive to smell is when I open the bag and the item reeks of perfume. Next is if item has stains on it.

Received a used and beat up Tory Burch small wallet that deserves to be damaged but was resold and shipped out. The wiring on the corner popped out, the gold on the T logo was tarnished, the leather looks worn out and chipped around the corners. The interior looked dirty and used. Cannot believe they shipped it out in that condition.
Just the other day, received a damaged bag with a tear on the front.
Where is the quality check for Nordstrom? Their services has gone to the tank.
 
I got an Icon Nordy club bonus $50 note in the mail. I tried using it online but it didn’t work. Has anyone else had trouble with theirs? I’m not sure if it other levels got a bonus note too.
 
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