Moni Moni bad bad I'm mad mad over quality
- Thread starter adoptastray
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glad you did receive a refund.
Just saw this thread. I wanted to chime in.
I ordered a MM parachute from another respected retailer about 2 weeks ago, and I was not pleased with the workmanship either. Unfortunately, the retailer (who shall remain anonymous) was not nearly as understanding, and would only issue me a store credit, because I'd bought the bag on sale.
So now I have a $400 credit at a store where I may not shop at for ages...and my credit card has suffered a big hit.
Any suggestions?
I ordered a MM parachute from another respected retailer about 2 weeks ago, and I was not pleased with the workmanship either. Unfortunately, the retailer (who shall remain anonymous) was not nearly as understanding, and would only issue me a store credit, because I'd bought the bag on sale.
So now I have a $400 credit at a store where I may not shop at for ages...and my credit card has suffered a big hit.
Any suggestions?
Just saw this thread. I wanted to chime in.
I ordered a MM parachute from another respected retailer about 2 weeks ago, and I was not pleased with the workmanship either. Unfortunately, the retailer (who shall remain anonymous) was not nearly as understanding, and would only issue me a store credit, because I'd bought the bag on sale.
So now I have a $400 credit at a store where I may not shop at for ages...and my credit card has suffered a big hit.
Any suggestions?
I would call them back asap and tell them that their policy is fine if you just didn't like the bag...but a defective bag?? Come on!
Tell them they can either credit your card ASAP, or you will dispute the charge with your credit card company. Who knows...with this level of customer service they might not be around for you to spend your credit when you find something you like.
You might also want to contact Moni Moni. This is ridiculous!!
Good luck!
i am glad you got your money back, too many horror stories of lost cash over a bag deal gone wrong.
you don't need any crap.
you don't need any crap.
Hello,
I too received a bag from shopdollyrocker and my hardware was chipped. I did not complain because their site said final sale. Do you think I should return the bag?
Much thanks
I too received a bag from shopdollyrocker and my hardware was chipped. I did not complain because their site said final sale. Do you think I should return the bag?
Much thanks
Absolutely!! The "final Sale" criteria that sites have is for changing your mind, not receiving broken goods! I would call their Customer service department ASAP--I can't imagine they wouldn't allow you to return your bag, at the very least for store credit or an exchange!
good luck!
holy cow! That's completely unacceptable for a bag that costs that much. I've already heard about issues w/ the Splendor bags, which I was considering at one time, but now I think that I ought to swear off Moni Moni for good =/
who is sweetsally?
LOL! I realize I must look like a lunatic! sweetsally revived this and another long ago buried Moni Moni thread and posted vicious gossip about the designer.