Michael Kors MK jewelry and watches

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I am new to this site and am struggling to find my answers I'm looking for. I have a gold Michael Kors 5055 watch that I love. I tried to change the battery only to discover it it a chronograph watch so has no battery. I tried YouTube since it's stopped working. Bothe hands are in the 12oclock position but still not working, turned the large dial MANY times as suggested, but still it work go, please can ANYONE help, I love my watch but can't make it go. Thanks
 
I am new to this site and am struggling to find my answers I'm looking for. I have a gold Michael Kors 5055 watch that I love. I tried to change the battery only to discover it it a chronograph watch so has no battery. I tried YouTube since it's stopped working. Bothe hands are in the 12oclock position but still not working, turned the large dial MANY times as suggested, but still it work go, please can ANYONE help, I love my watch but can't make it go. Thanks

I don't own an MK watch but I'm sure thinking about getting one. How long have you had the watch? You can contact MK customer service & see if it's still in warranty. They should be able to fix it if it's still under warranty. If not, they may can direct you where to take it. I would recommend you take it to a reputable jeweler who does watch repair.
 
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