Not sure where to post it so ill just make a new thread. I got the mini palm spring in Oct 2017. After a few months of wear, I've noticed fraying on the leather parts where he straps are hooked onto. I went in to see if they can repair a month before my 1 year warranty was up and they said it's a defect and I can get a new one. I went a few times but didn't like a alignment so I kind of gave up since I thought it's probably just normal wear and tear and even if I get a new one, they same problem might happen. This week I stopped by just because I was in the area and I was wearing the bag. I told them the situation even though it's been 1.5 year since I got my bag. Luckily they got a new one and let me replace it even though it's half a year past my warranty. This proves that LV stands by their products!
After I brought the bag home, I've notice the leather straps were different than the previous one. The previous was leather top and bottom, that's why there was fraying after usage. The new one was leather on top but canvas beneath. I guess canvas will prevent it from fraying. It's also a lot of harder due to the leather part being part canvas. I hope the attached pics help just in case anyone is palling to get a new mini palm spring.
Thanks for allowing me to share this long story.
After I brought the bag home, I've notice the leather straps were different than the previous one. The previous was leather top and bottom, that's why there was fraying after usage. The new one was leather on top but canvas beneath. I guess canvas will prevent it from fraying. It's also a lot of harder due to the leather part being part canvas. I hope the attached pics help just in case anyone is palling to get a new mini palm spring.
Thanks for allowing me to share this long story.
