Thank you so much for that info!Obviously, it's what I wanted to hear. Hahaha! If you don't mind me asking, how long have you had your patent Graysons? And do you use them often?
The patent Grayson that I want is the one on my display pic. I'm a sucker for black with gold.Medium size is okay for a normal going out day. But I'm a student, thus I almost always bring papers and reviewers and pens and my iPad, together with my other everyday essentials. That's why I thought it might be too small. If I do get it, I might not be able to use it very often. And the large size is hardly an option because i can't live without the shoulder strap.
Please forgive me for asking too many questions when this is all still a plan inside my head. I just can't make up my mind. :|
Ask away

I've had it for a while and used it daily for 2 weeks before switching. It really is a high quality bag and can withstand daily use without any problems. The medium will be small if you're doing double duty as student bag.
One annoyance is the zipper is hard to unzip with one hand if done up teh whole way. The zipper doesn't zip straight across, but kind of off to the side a bit. Not sure if I'm making sense lol. To fix that problem, just leave it unzipped half an inch or so, and problem fixed.