We are twinning in grief. I too know my bag will be sent to Paris without even knowing if it’s repairable. They may not touch it. Once I have it looked at to confirm it needs to be sent off with or without the possibility of a repair, I have to really think about when I want to send it. It’s only 1.5 months old. I have used it several times, but I noticed the stain after its first use.Hi, so sorry this happened. I feel your pain because I noticed something on my new beton croc MK and sent it in to the spa at Madison. They were unable to fix the problem and it's been sent to Paris and I was told it could take 6-8 months....I'm reading that as 6-8 months MINIMUM...