Hi All!
Just wanted to share with anyone who cares about luggage tags from LV; keep in mind these are just my experience and personal opinions and maybe perhaps a little bit ranty.
So earlier this afternoon, I went to Louis Vuitton where I had previously gotten some Luggage Tags before. Now I know they had a brand new policy with not being able to sell them unless you own an actual luggage from them. Well, I owned a Louis Vuitton Keepall Bandolier that I purchased at the same store location where I was getting Luggage Tags from.
When I acquired about the Luggage Tags from the associate who has helped me with them before, she had informed me that they are not able to sell or order replacement luggage tags unless I had purchased a luggage, that's when she offered to sell me a luggage from their collection. I did inform her that I had already purchased a luggage and can provide proof of purchase if she didn't believe me. She went ahead and asked me what color I wanted and the quantities as well. So I had mentioned that I wanted the tan color that was not treated, as I had two to three that were various colors that were heat stamped with like the Money Cat, the Vivienne, and the New York stamp from Saks in NY, and lets just say that the treated leather did not take form very well and it looks really poorly done. So, when I had the tan, or Vachetta tag heat stamped for my mother, it looked a lot better. I had shown the associate all the tags I had purchased as well and their heat stamps to show I am not in it to resell the tags; as I had suspected that she thought I was selling these tags as a reseller or something.
The associate then proceeded with telling me that Louis Vuitton will send me a letter that I am "marked," which I took as being banned from either buying the Luggage Tags or any of their products (which I doubt). I didn't make a scene or anything, but that just kind of blew me away, I should have told the associate, "Well, if this is my last purchase from Louis Vuitton, I should just buy all the Luggage Tags that they had then and there."
I don't mind buying Louis Vuitton products from the boutique, but for them to mark my profile or whatever it is that they were going to do, it just made me realize that all the money I've spent at Louis Vuitton and the bags I purchased from several SAs for my mom and me; it was not worth it anymore. At some point, I just really wanted to collect Luggage Tags so I can have them as souvenirs for when I travel and get those Destination Heat Stamps. But since I actually own a luggage, and I am willing to pay more money just to get replacement Luggage Tags. It's like Louis Vuitton wants you to buy a new luggage every time you want to get a different stamp now.
This was just really shocking to me, and I instantly lost respect for the brand.
I've considered selling all my Louis Vuitton goods, and this is the sad part since I planned on passing them down to my kids in the future. But now I'm just thinking, my business and loyalty will just go to Goyard.
I don't want to say goodbye to Louis Vuitton just yet, since I had literally planned on going to London, Paris, Germany, and Amsterdam to have the Luggage Tags I have to be heat stamped for their Destination Location Stamps.
Any comments, suggestions, or opinions are appreciated!
Thanks all!
Side note** When they gave me the two tags I purchased today, they had given me the receipt of my purchase as well as another customer's purchase. Which contained the item they had bought, as well as the address that the piece would be sent to. I just feel like they are not being responsible with customer information!
Just wanted to share with anyone who cares about luggage tags from LV; keep in mind these are just my experience and personal opinions and maybe perhaps a little bit ranty.
So earlier this afternoon, I went to Louis Vuitton where I had previously gotten some Luggage Tags before. Now I know they had a brand new policy with not being able to sell them unless you own an actual luggage from them. Well, I owned a Louis Vuitton Keepall Bandolier that I purchased at the same store location where I was getting Luggage Tags from.
When I acquired about the Luggage Tags from the associate who has helped me with them before, she had informed me that they are not able to sell or order replacement luggage tags unless I had purchased a luggage, that's when she offered to sell me a luggage from their collection. I did inform her that I had already purchased a luggage and can provide proof of purchase if she didn't believe me. She went ahead and asked me what color I wanted and the quantities as well. So I had mentioned that I wanted the tan color that was not treated, as I had two to three that were various colors that were heat stamped with like the Money Cat, the Vivienne, and the New York stamp from Saks in NY, and lets just say that the treated leather did not take form very well and it looks really poorly done. So, when I had the tan, or Vachetta tag heat stamped for my mother, it looked a lot better. I had shown the associate all the tags I had purchased as well and their heat stamps to show I am not in it to resell the tags; as I had suspected that she thought I was selling these tags as a reseller or something.
The associate then proceeded with telling me that Louis Vuitton will send me a letter that I am "marked," which I took as being banned from either buying the Luggage Tags or any of their products (which I doubt). I didn't make a scene or anything, but that just kind of blew me away, I should have told the associate, "Well, if this is my last purchase from Louis Vuitton, I should just buy all the Luggage Tags that they had then and there."
I don't mind buying Louis Vuitton products from the boutique, but for them to mark my profile or whatever it is that they were going to do, it just made me realize that all the money I've spent at Louis Vuitton and the bags I purchased from several SAs for my mom and me; it was not worth it anymore. At some point, I just really wanted to collect Luggage Tags so I can have them as souvenirs for when I travel and get those Destination Heat Stamps. But since I actually own a luggage, and I am willing to pay more money just to get replacement Luggage Tags. It's like Louis Vuitton wants you to buy a new luggage every time you want to get a different stamp now.
This was just really shocking to me, and I instantly lost respect for the brand.
I've considered selling all my Louis Vuitton goods, and this is the sad part since I planned on passing them down to my kids in the future. But now I'm just thinking, my business and loyalty will just go to Goyard.
I don't want to say goodbye to Louis Vuitton just yet, since I had literally planned on going to London, Paris, Germany, and Amsterdam to have the Luggage Tags I have to be heat stamped for their Destination Location Stamps.
Any comments, suggestions, or opinions are appreciated!
Thanks all!
Side note** When they gave me the two tags I purchased today, they had given me the receipt of my purchase as well as another customer's purchase. Which contained the item they had bought, as well as the address that the piece would be sent to. I just feel like they are not being responsible with customer information!
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