LV Damier Evora Canvas Cracking and Peeling

[hennifer]

Hello everyone, has anyone had this happen to theirs? This is my wifes and it's about 3.5 years old and she noticed it today. Seems severe.

Can anything be done to fix this? Thank you all.

 

[hennifer]

Here are pics

 

[Shoppinmel]

Unfortunately no, nothing can be done to fix cracked canvas. You can try taking it in and hopefully LV will give you a credit for the cost of your bag. It's an older bag though so they might not. I'm sorry this has happened to your wife's bag.

 

[hennifer]

Man that's terrible. It's not even that old and is rotated with other bags. Thank you.

 

[Phoe8nix]

So sorry to see this...I have a few damier ebenes and nothing like this has happened...I don't think LV will fix damaged canvas...

 

[Shoppinmel]

I'm curious, where did she store the bag when not in use? Did she store it in it's LV box? Was it very dry or hot where it's stored?

 

[hennifer]

No not hot or dry. Just in the closet.

 

[montana_patina]

That cracking is terrible! So sorry this happened after just 3.5 years.

 

[604girl]

From what Ive read on the forums LV doesnt do any repair on cracked canvas material. I would definitely bring it to the store and try talking to them. I dont think this is normal wear and tear on a 3.5 year old bag. For that price I would expect it to last longer. Was it purchased brand new or preowned?

 

[hennifer]

Brand new. I will bring it in. Thank you.

 

[fabuleux]

If your bag is new or newish, bring it in - they will exchange.

There is no warranty on any leather good items. But if your item is fairly new, LV will exchange easily.

Good luck!

PS: I just realized you say 3.5yo... That may be more difficult.

 

[llpalmtree]

Brand new. I will bring it in. Thank you.

Please let us know what LV does for you. I hope you get a credit for something else.

 

[bofee]

I have one Ribera MM in similar crack. LV shop cannot fix it.

 

[hennifer]

Were you offered anything as others suggested? Thank you

 

[hennifer]

Thank you all will keep this thread update with what LV decides to do.

They were very nice today and see I have bought many styles of Damier and all bags are rotated by my wife. They even said the bag looked brand new.

We left it at the store but I left with these! Lol last pair available.